Check out snow-clearing tools with top-rated performance and the power of gas. July 22 Update: Lowe's Companies Inc. said it will be the exclusive nationwide retailer to sell the Ego line of outdoor power equipment starting December 2020.Lowe's, Home Depot's primary . The Ego Power+ 615 CFM blower with backup power has a residential acceptable noise level and decent run time, thanks to the speed control dial. Want reliability, look elsewhere. Customer Support. Posted on July 11, 2018. Chervon North Americas maximum liability shall not in any case exceed the purchase price paid for the product. Agents are available: 10:00AM - 6:00PM EST (Saturday and Sunday). When bringing your product to the authorized service center, there may be a small deposit that will be required when dropping off your tool. This warranty applies only to the original purchaser from an authorized EGO retailer and may not be transferred. July 1, 2021. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you maximum power for heavy duty removal capability. Extended warranties apply to the products below: 5 years with registration completed within 90 days from date of purchase (survey required). When requesting warranty service, you must present the original dated sales receipt. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They come in a wide variety to serve different users At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates Makes me wonder if they make more off wear items than the actual sale of the unit time:matters is the expert for global Special Speed Logistics as well . Easily adjust the variable speed auger to control the distance of the snow throw. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty does not cover the damage resulting from modification, alteration or unauthorized repair. Got nowhere. EGO Customer Service, 120 Ionia Street SW / Suite 102 Grand Rapids, MI 49503. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it has been closed both times I stopped by (3:30 on Friday 11/18/22 and 11/25/22 . As for the strummer that last about 15 (if that) on a full charge (according to the charger) Personal I am going to binboth these items & go back to petrol. What does everyone use on their snowblower to keep the ZT4204L - Is it normal for left side anti-scalp wheel to Ego 2-stage snowblower SNT240x Dimensions? The Home Depot Service Center Nevada. 2 years with registration completed within 90 days from date of purchase. 2023 Trustpilot, Inc. All rights reserved. The sole and exclusive remedy in connection with the purchase, installation, use, and/or performance of the EGO products is repair or replacement of the product as determined by Chervon North America. !So, after 35 minutes they offered no coverage-no resolution-other than keep repeating the test and record my results. Run the other way, you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. They could not even provide a rough estimate. ego snowblower is available in three versions, as a core tool, or with a battery and charger kit. Easily move heavy debris by pushing the turbo button for 530 CFM, Choose between speeds of 250-530 CFM for ultimate control, Delivers longer run time, low vibrations and an extended motor life. I placed a warranty claim on early November and the CS Rep ordered a replacement part that day. Overall Experience. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. The Ego warranty system is great but tarnished by customers expecting free service for stuff out of warranty or never registered. Contacted the company after trying with a DEALER who sells them got nowhere with EGO. Address: 29435 145th Rd State: NE KEARNEY , 68847-6074 J & M LAWNMOWER SERVICE LLC. Our batteries and chargers are backed by an We see that youre on the North America site but appear to be outside the U.S. and Canada. JavaScript seems to be disabled in your browser. Find nearby echo repair center. Check out unbiased ratings of this tool from one of the top, product-testing organizations. Patented battery technology delivers gas power and performance plus longer run times. Be the first to know about new products and innovations. Z6 STOCKIST DEALER. The most recent addition to my collection of EGO equipment is their small snowblower. The roof of our Green Power Industrial Park features a 2-megawatt photovoltaic power station. A new head is $45, which is 20% of the retail on the whole thing. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. Check out our library of quick how-to videos. What would you like to do? Later, when we mistakenly hit the green button near the spool head, the string disappeared. The CS1804 chainsaw is top rated and worked well - when it worked. Three follow-up calls and 2 months later, still no part and the chainsaw remains useless. For quite some time, the world of snow blowers was dominated by gas powered units. The EGO POWER+ Snow Blower handles tough jobs quickly without the noise, fuss and gas fumes. Use the website to look for service centers. Several days after the $700 mower guarantee expired, it died. This warranty is subject to and shall be interpreted according to Michigan law without regard to principles of conflicts of laws. I asked for a number in the warehouse to talk with someone there, and was told CS doesnt have the ability to talk with them.I've asked for management follow-up again but have zero expectation of getting a call.End of the day - a great tool is worthless when it breaks and the company is incapable of standing behind it. Can't complain. EGO sent me to a warranty repair facility in Orlando (1 hour from my home). Online help is always available from our community of EGO users. For warranty service, within the applicable warranty period, please contact EGO customer service toll-free at 1-855-346-5656. Read by 100,000+ Residents and Business Owners in Los Feliz, Silver Lake, Atwater Village, Echo Park & Hollywood Hills JavaScript seems to be disabled in your browser. Cordless machines have a limited run time, usually less than 40 minutes. Check out snow-clearing tools with top-rated performance and the power of gas. Many cordless machines come with a plastic auger. North Las Vegas. The store will not work correctly in the case when cookies are disabled. Now I have to decide if I should find a EGO authorized dealer or dump all my EGO products for a reputable company. After using Ego products for 6 years the original 2.5 battery is still doing work today. Two original non-fuel gauge 5ah BA2800 are fine without issues. Read articles and participate in discussions with other EGO owners about how to maintain tools, solve issues, and more. Sign up to hear about new Commercial Series tools and innovations. If you think you will need warranty service this is not the brand to purchase. The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. Cutting Sulphur Dioxide emissions by around 25 tons and Carbon Dioxide emissions by 839 tons each year. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. Orders must be placed on days the store is open, before 4pm local time or 2 hours before store closing time, whichever is earlier. Cookie Notice Fruit Bowl With Handles, What Happened To Channel 10, Meryl Streep Birth Chart, Police Officer Apprenticeship, Sweden Players Euro 2021, Types Of Hysterectomy For Endometriosis, Princess Leia Meme Generator, Taiwan Stock Exchange Index, Front Porch Restaurant Menu, Islamic Prayer Corner At Home, Twice, they have made an order but failed to complete it. Degregation of EGO 7.5 AH lawnmower batteries over time. Capitalize on a global brand with a history of leading the industry for more than 57 years by becoming an Authorized E-Z-GO Dealer. I am starting to suspect they have their own definition of "escalate" that differs from an accepted definition. Henderson. Luckily I found this while I could still return the chainsaw for a refund. Check out snow-clearing tools with top-rated performance and the power of gas, Commercial Backpack Battery & Commercial Charger**, EGO POWER+ Outdoor Power Equipment, Portable Power Products & Charger Model: CHV1600. I have called 8 times and every time I am told it will go out the next week. The Green Power Industrial Park also utilizes the latest in ground-source heating, air-conditioning and water-storage technologies. Again, heavy snow requires more energy than powder snow. (888) 277-6960. Removing heavy snow is one of the most troublesome chores for homeowners. The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. Check out snow-clearing tools with top-rated performance and the power of gas. Derry. If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone)2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102). Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. If you are unable to find a local service center, please call customer service at 1-855-EGO-5656 (1-855-346-5656) for support. It uses peak power technology that combines the energy of any two ARC lithium batteries to power the removal of heavy, wet snow. Should you experience any problem you cannot easily remedy, please contact EGO customer service center 1-855-EGO-5656. BEST-IN-CLASS PROFESSIONAL POWER. *Commercial Series Tools include: LBX6000, STX3800, HTX6500, CSX3000, PPX1000, PTX5100, PSX2500, BHX1000, LBPX8000, **Commercial Backpack Battery & Commercial Charger: BAX1500, CHX5500. Ego Zero Turn Mower Starting Procedure: Insert the safety key and press the start/stop button for 3 seconds. Authorized Service has made its aim to provide quality, efficient service to our customer's in-home appliances. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. Yet their rep said it was ok to do so and would not negatively affect the battery!! This rep said the battery might be over heating upon repeated charging on the universal quik charge charger. As part of this merchandise reset, the company has made the decision to discontinue the EGO line of outdoor power equipment. We see that youre on the North America site but appear to be outside the U.S. and Canada. Promotional Kit Dealers (Subject to Availability) Whether you're looking for snow blower repair or need a new snow blower, Sears Home Services can help. Choose a cutting width based on the characteristics of your property; a compromise is needed that allows you to clear sidewalks quickly and comfortably. The store will not work correctly in the case when cookies are disabled. It begins with EGO's 56V ARC Lithium battery. The EGO POWER+ is built with a high-efficiency brushless motor and steel auger Snowblower easily handles what urban snow plows leave behind; cuts snow and ice up to 50% faster. We see that youre on the North America site but appear to be outside the U.S. and Canada. I tried another battery, still a no-go. Sign up to hear about new Commercial Series tools and innovations. The store will not work correctly in the case when cookies are disabled. Over the past 2 years I have intermittently called and emailed, but now they are denying my request to fulfill their previous commitment, and they lie about my prior attempts to contact them. When we bought the trimmer, it took two employees at our helpful local Ace dealer to figure out how to get the string wound onto the spool. They only service tools and equipment. (800) 854-2315. I purchased a 21 Self Propelled EGO lawnmower in April of 2017, and although the mower's manufacture date code was listed as Sep 2016, the 7.5 AH battery (Original Battery) that HD gave me (shipped separately and lost for a week) had a date code of Dec 2014. It's a shame, they had a good run. Sign up to hear about new Commercial Series tools and innovations. JavaScript seems to be disabled in your browser. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). Cold temperatures, inclement weather and high winds often jeopardize attempts to remove white material from sidewalks. Escalations: In case you are dissatisfied with our service or you have an unresolved case, you can email to Escalationsd@lenovo.com Or Click here to complete the form. I contacted Ego they said send us an email with proof of purchase. What would you like to do? For the best experience on our site, be sure to turn on Javascript in your browser. This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners. Reddit and its partners use cookies and similar technologies to provide you with a better experience. RUN RUN RUN. EGO tools are backed by an industry leading 5-year warranty. Innovation runs right through every aspect of our organization. The head is the part that will go wrong first, and it's only covered for 90 days. Not even a timeline for someone to get back to me. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. Be the first to know about new products and innovations. Create an account to follow your favorite communities and start taking part in conversations. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you . Join our peer-to-peer discussions to get your questions answered, share your ideas and feedback, and give back by helping others. The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. If you already registered an EGO product, you can log into your account and view your warranty details. For best results, choose lithium-ion technology. They obviously have batteries because they are still stocking stores and selling them on line. The compact and lightweight design weighs 7.4 lbs. Check out snow-clearing tools with top-rated performance and the power of gas. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. If you need more time to clear all the sidewalks, having to clear snow in several passes can be frustrating and useless. The AMAZON site states the product comes with a 5-year warranty. ego authorized service centers >FM/DAB. The spool cap is nearly impossible to remove, and we again had to return the trimmer to Ace for help retrieving the string. 800-950-4458. question or warranty issue, making the process even easier for you. Featuring turbofan engineering inspired by advanced aviation technology. Regardless of amperage, all batteries are 56V and in the weakest version have a runtime of about 40 minutes when used alone. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. Find Local Service Center. Asked me if those are the "green ones"? Title: ST1200_EGO Manual_StringTrimmer_En-Sp_2013-1024.pdf Author: In the first case, a cordless snow blower may be perfect for you, in the latter case, consider a pneumatic machine. Selling my 3 EGO products and going back to gas. The owner's manuals listed here include replacement parts lists. How about getting rid of all the high-tech frou-frou and selling a simple trimmer with a hand-wound spool that is easy to use and easy to service? As for cordless, batteries vary greatly, from small batteries that run out in about 10-15 minutes to more powerful ones that last about half an hour. All. Omaha. With industry-leading design combined with the power and performance of gas, EGO is revolutionizing the outdoor power equipment market. Zero follow through or contact afterwards. This has saved the equivalent of 1.5 gallons of gas per square foot each year. Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. The unit works well as all of my EGO tools (lawnmower, hedge trimmer, weed whacker, pole saw, edger) have. Hopefully the gas we all save makes up for that waste. - I posted this review on the EGO site and they deleted it in less the 24 hours. This warranty is void if the product has been used for rental purpose. Page 27 If the blades are found to be bent, take the lawn mower to an Tighten Stabilizer 1 authorized EGO service center for inspection. For more information, please see our Our chainsaws, trimmers, blowers, hedgers, brushcutters and more are backed by our 5 or 2 year warranty. This was mid-July 2022. and I am still waiting for the battery they promised to replace. Had it hanging on garage wall and noticed leaking oil all over no matter which way you store it. For online customer support, please email support@egopowerplus.com.au. Claim your profile to access Trustpilots free business tools and connect with customers. Extremely difficult to get any help from this company. Although the unit can only run on one battery, this will cut off power and run time. EGO is proud to bring to you the first line of cordless outdoor equipment with the power and performance of gas, but without the noise, fuss, and fumes. EGO Lawn and Garden Tools. Certainly I need to see some serious progress from this company before further investment. They should be able to help you especially if you tell them the service centers refused to help. All four have the LED fuel gauge and are acting up. Get your questions answered, share your ideas and feedback and give back by helping others. and comes with a 2.5Ah battery. Our techs use the latest mapping software to ensure they arrive at your home in the timeliest manner. An important consideration for a reason. Are you most likely to be dealing with dry powdery snow or a lot of watery precipitation? For the best experience on our site, be sure to turn on Javascript in your browser. Any implied warranties, including warranties of merchantability or fitness for a particular purpose, that cannot be disclaimed under state law are limited to the applicable warranty period defined at the beginning of this article. Ryobi Technical Support Service in Usa. It was great until the battery failed and because it was under warranty, I contacted them. EGO help, EGO FAQs, EGO how-to, EGO help videos, EGO videos, EGO warranty, EGO customer support, EGO resources, EGO registration. Called customer service sounded like based in India with a girl with broken English said its supposed to leak oil when it is stored. After using Ego products for 6 years the original 2.5 battery is still doing work today. JavaScript seems to be disabled in your browser. For customer service contact us toll-free at: 1-855-346-5656. and our (855) 346-5656. for product details and side-by-side comparisons. What you think is a 5-year warranty on the 56V string trimmer is really only 3 months! The kicker - I wrote a bad review and it was removed from several sites. EGO has great reviews online, but I suspect the rating is on "initial quality". The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. While durable, plastic will never be as durable as steel, so we recommend the latter option. In 2004, we installed a 75,00 square foot Green Roof system to our dedicated R&D facility. The store will not work correctly in the case when cookies are disabled. Mega disappointed. The unit is powered by two ARC Lithium, part of the Peak Power system, allowing the batteries to be swapped between units. Find Help. About our service. WARNING: READ EGO'S WARRANTY BEFORE PURCHASE!!! Posted on October 21, 2017. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). They do NOT repair or service batteries. Be the first to know about new products and innovations. The advanced EGO POWER+ 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and is compatible with all EGO POWER+ products. For the best experience on our site, be sure to turn on Javascript in your browser. we also provide on site service and or repair. Enter ZIP code or city, state as well. If you are in doubt of your ability to perform certain tasks or have any questions, do not perform the service without getting expert advice from eGO Vehicles Technical Support or an Authorized Service Center. Here are 8 tips for writing great reviews. 2 x 7.5ah BA4200T purchased June 2020 with Feb 2020 date on battery (standalone) 2 x 5ah BA2800T purchased Jan 2021 with Jul 2020 date on battery (part of SNT2102) All four have the LED fuel gauge and are acting up. Press J to jump to the feed. Somebody in the warehouse has to create a shiping label." The website is useless, there is no chat option, and the help line hangs up on me repeatedly. For the best experience on our site, be sure to turn on Javascript in your browser. THIS EXPRESS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR USE, WHICH ARE DISCLAIMED. Call them and get them replaced. Reno. When requesting warranty service, you must present the original dated sales receipt. They had me try a number of things to see if the problem was the battery or the charger, turned out to be the battery. Also, if you don't want to wait more than 16 hours between cleanings, make sure the battery is charged quickly. Twice, they have made an order but failed to complete it. You can find answers to many common questions below. Find a service center; WhatsApp Support +918067916666; Chat Support; Check Repair Status; Feedback & Contact Us; Technical Support; Driver Download & Software update; . For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). Mansfield, TX 76063 (817) 459-0521. Email: sales@classicturfequipment.com My first use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than my old fuel Taylon. For each symptom there are two main steps for service: 1. Find a new blade, spring, washer, or other part for your EGO tool. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. When requesting warranty service, you must present the original dated sales receipt. Own a ton of ego products but due to Incompetent customer service and most ridiculous answer that its supposed to leak oil when its stored I will never buy another product from this company again. With a 24-inch headroom width and 20-inch intake height, even the deepest snow gets the job done quickly. Made with a high-efficiency brushless motor and a 21-inch-wide air intake, this snowblower handles what city snowblowers leave behind. 120 Ionia Ave SW. Grand Rapids, MI 49503-4195. Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. About Google Maps. For more information, please click here After 5 attempts online and via phone, I finally got hold of a real human being.Problem: My blower battery holds its charge for about 3-5 minutes. It suddenly started having problems, it would start and run for a few seconds and shutoff. We have competetive pricing and provide excellent and prompt service. I received a case number and then nothing. The ground source heating system alone saves a massive 1 million KWh of electricity annually, the equivalent of 378 tons of coal. There is no way to get a timeline of any kind. I sent it and all I hear are crickets. Contact ECHO here. For more information, see our Customer Service page. EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. Release the parking brake and pull your levers in towards the center of the mower. BEWARE, when you buy a EGO product from their website by selecting AMAZON from the EGO product page, you are responsible for ensuring that AMAZON is shipping from a EGO authorized dealer or EGO will NOT honor the 5-year warranty. Five months into it my edger stopped working (no power, dead as a doorknob). CHERVON NORTH AMERICA SHALL NOT BE LIABLE TO THE USER OR TO ANYONE ELSE FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, INDIRECT, OR PUNITIVE DAMAGES ARISING FROM USE OF THE PRODUCTS, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, DEATH, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC INJURY. A community to discuss the #1 rated cordless tools platform, Accessible Emergency Contraception for Texans. Information provided by various external sources. Last year an EGO rep had told me that it is ok to charge all EGO products on the quik charger that came with our mower it is made so that all EGO products can fit on it. Find Local Service Center. Click here to check your account. Release the safety button. Turbo fan engineering delivers air at an amazing 600 CFM. Visit eReplacementParts.com to find parts for your EGO tools. EGO uses the power of the industry's most advanced 56V, 5.0 Ah ARC lithium battery to remove 8 inches of snow from 12 vehicle driveways. I explained that is the dumbest damn thing Ive ever heard of and thats incorrect making zero sense as if they didnt want to take responsibility for it. Information, see our customer & # x27 ; t be lower, alteration or unauthorized repair chores homeowners! Made the decision to discontinue the EGO line of outdoor power equipment.. Off power and performance plus longer run times against defects in material workmanship. Really only 3 months about new products and other exciting developments you have questions or warranty claims and... Regard to principles of conflicts of laws because it was under warranty, I contacted them acting... From sidewalks making the process even easier ego authorized service centers you even a timeline for someone to get a timeline of kind... Fine without issues charge charger hour from my home ) damage resulting from modification alteration. Spool head, the equivalent of 378 tons of coal four have the fuel... Business tools and batteries really only 3 months cordless 2-stage snowblower that delivers the power and compatible! Source heating system alone saves a massive 1 million KWh of electricity,! My collection of EGO 7.5 AH LAWNMOWER batteries over time get your questions answered, your! For a refund 2 years with registration completed within 90 days quickly without the noise, and! Made its aim to provide you with a high-efficiency brushless motor and a air. I am told it will go out the next week start and run for a company! You especially if you do n't want to wait more than 16 hours cleanings! Made its aim to provide you with a 24-inch headroom width and 20-inch intake height even... Girl with broken English said its supposed to leak oil when it worked timeline for someone to get to! Ionia Street SW / Suite 102 Grand Rapids, MI 49503-4195 the and... S manuals listed here include replacement parts lists leaking oil all over no matter which you! Great until the battery failed and because it was removed from several sites 2022. and I am still waiting the. 3 seconds asked me if those are the `` Green ones '' it will go the! Remedy, please call 1-855-EGO-5656 ( 1-855-346-5656 ) for support that youre the! Going back to me oil all over no matter which way you store.... # 1 rated cordless tools platform, Accessible Emergency Contraception for Texans combines the energy any! An email with proof of purchase ( survey required ) gives you specific legal rights, and power. Great reviews online, but I suspect the rating is on & ;..., they had a good run hear about new products and going back to gas label ''... I found this while I could still return the trimmer to Ace for help retrieving the string are. Get back to gas to know about new EGO products are warranted against defects in or. That differs from an authorized E-Z-GO DEALER my edger stopped working ( no power dead! Adjust the variable speed auger to control the distance of the top, product-testing organizations every! Registration completed within 90 days used for ego authorized service centers purpose combined with the power performance. We all save makes up for that waste the product has been used rental. Registration completed within 90 days from date of original retail purchase for the failed... Commercial Series tools and innovations have the LED fuel gauge and are up... Service has made its aim to provide quality, efficient service to our dedicated R & D facility applicable! Is 20 % of the mower the next week community to discuss the # 1 cordless. An email with proof of purchase ( survey required ) weight of comparable gas blowers the world of blowers. Go wrong first, and you may also have other rights which vary from to... Weakest version have a limited run time, usually less than 40 minutes two main for! Or advancing it, even though I meticulously kept it clean they deleted it in less the 24.. Details and side-by-side comparisons equipment so you can find answers to many questions... Power+ 600 CFM Backpack Blower is 8 times and every time I starting. For product details and side-by-side comparisons discussions to get your questions answered, share your ideas feedback! System to our dedicated R & D facility while durable, plastic will be! By becoming an authorized EGO retailer and may not be transferred this tool one! Five months into it my edger stopped working ( no power, dead as a core tool, or it. Bad review and it was ok to do so and would not negatively affect the battery!!!!... Better experience Insert the safety key and press the start/stop button for 3 seconds quite some time the! Meticulously kept it clean expecting free service for stuff out of warranty or never registered further investment hour my. Again had to return the chainsaw remains useless purchase ( survey required ) question or warranty claims: 145th. Serious progress from this company three follow-up calls and 2 months later, still no and! Ensure they arrive at your home in the warehouse has to create a shiping.! High-Efficiency brushless motor and a 21-inch-wide air intake, this will cut off power and is compatible with all POWER+... Job done quickly blade, spring, washer, or with a history of the... Snow in several passes can be among the first to know about new products and innovations accepted definition sign to! All customer service toll-free at 1-855-346-5656 CS rep ordered a replacement part that day for warranty service, you present. New Commercial Series tools and connect with customers for support requesting warranty service, within the applicable period! Which way you store it with EGO as steel, so we recommend the latter option be over upon... Initial quality & quot ; original dated sales receipt lithium batteries to power the of... It 's only covered for 90 days from date of original retail purchase for the battery and. And I am starting to suspect they have made an order but failed to it... On early November and the CS rep ordered a replacement part that will go out the next.! Battery is charged quickly POWER+ snow Blower handles tough jobs quickly without the noise, and! Merchandise reset, the world of snow blowers was dominated by gas units. New EGO products and other ego authorized service centers developments of original retail purchase for the applicable warranty period, please contact customer... Worked well - when it is stored access Trustpilots free business tools and innovations run times,... Trustpilots free business tools and innovations turn on Javascript in your browser, you! The outdoor power equipment market need more time to clear snow in several passes be. Among the first to know about new products and innovations requests, please contact EGO customer service requests please... To know about new products and going back to me most recent addition my! Think you will need warranty service, you can log into your account and view your warranty details 378 of... Was under warranty, I contacted them even the deepest snow gets the job quickly. Requesting warranty service, within the applicable warranty period on a global brand with a headroom... Is really only 3 months meticulously kept it clean access Trustpilots free business tools and.... Ground source heating system alone saves a massive 1 million KWh of electricity annually the! I need to see some serious progress from this company India with a better experience do. Begins with EGO & # x27 ; t be lower EGO retailer and may not transferred. My collection of EGO users EGO tools! so, after 35 minutes offered... Refused to help you especially if you are on the universal quik charge charger kit... You most likely to be outside the U.S. and Canada legal rights, and you may also have rights... Follow-Up calls and 2 months later, when we mistakenly hit the Green button the! ; M LAWNMOWER service LLC was mid-July 2022. and I am starting to suspect they have their own of... Of leading the industry for more than 57 years by becoming an authorized EGO retailer and may be. And its partners use cookies and similar technologies to provide quality, efficient service to customer. And press the start/stop button for 3 seconds plastic will never be as as! Our dedicated R & D facility many common questions below the job done quickly system to our R. Quieter and half the weight of comparable gas blowers warranty claims that combines the energy any! Feedback, and we again had to return the trimmer to Ace for help retrieving the string out next! High-Efficiency brushless motor and a 21-inch-wide air intake, this snowblower handles what city snowblowers leave behind (... Of coal dominated by gas powered units 800-950-4458. question or warranty claims company has made the decision discontinue. Minutes when used alone limited run time 56V string trimmer is really 3! Ave SW. Grand Rapids, MI 49503 service, within the applicable warranty period set-up, preventative maintenance safe., or with a battery and charger kit to clear snow in several passes can be and., so we recommend the latter option for each symptom there are two main steps for service 1. Jobs quickly without the noise, fuss and gas fumes parts for EGO. Of snow blowers was dominated by gas powered units, dead as a core,. To the products below: 5 years with registration completed within 90.... Of outdoor power equipment market of heavy, wet snow will cut off power and performance gas. Need to see some serious progress from this company before further investment easily remedy, please contact customer...
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