If the merchandise you purchased from another popular retailer doesnt meet your expectations, DoNotPay wont hesitate to help. The store is considered a discount shoe store that offers brand name, athletic, and casual footwear. This was important because I told the associates that I wanted my groomsmen to wear their own light brown belt. If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions. Our team is made of world-renowned, experienced journalists who sign and abide to our strict rules and editorial ethics policy. The same timelines apply to exchanges. If youve recently purchased an item online through Mens Wearhouse, you have two options: You can return it to any Mens Wearhouse location or you can return it online. Men's Wearhouse is a men's clothing retailer renowned for its formal wear and tuxedo rentals. If the refund cannot be mailed directly to the original payment method, a check will be mailed from headquarters within 14 days of receiving it. How to Return a DSW Item(Step by Step Instructions). Coupon is not redeemable for cash or credit and may not be applied toward payment of Perfect Fit credit card account balances. Online orders from Men's Wearhouse can be returned to any store. WebMen's and Women's Clothing, Childrens', Shoes, & Accessories - Designer Suits, Dress Shirts, Pants and dresses | K&G Fashion Superstore. Buy one select item at its regular retail price and get a second select like item of equal or lesser value for free. I made the grave mistake of waiting until the week of prom to get my suit. Customer service wouldn't make an exception to their 90-day policy even though it was clearly their fault. For further details, seeSalestermsor speak to management at one of our conveniently-located stores. Pay the shipping fee for returning online purchases via the mail. Their clothes were straight forward and designed for people who needed business attire, but didnt want to bother with designer labels. Nothing will go right. If you return the item that was priced at 50% off, then the 50% off purchase price will be the amount that is refunded, or that 50% off amount can be credited toward another item. Also, these are available only for the clothes bought from Mens Wearhouse. For example, if you buy a pair of blue tennis shoes but want a different pair in another color, you'll need to choose an identical model in a different color. How Long Do You Have To Return An Item To Men's Wearhouse? For further details on special sales, speak to management at one of our conveniently located stores. You have the right to a full refund, including the cost of shipping, if your item is faulty. Mens Wearhouse accepts in-person returns for both in-store and online purchases. DSW offers its customers multiple options for completing returns and exchanges, but it's important to follow the guidelines of the company to ensure the easiest exchange experience possible. By donating your gently used suits, you can help someone look their best for a job interview or other important event. Not all clothes in the mass market are made from top materials, which is why their quality is questionable. The company offers a virtual agent service for simple inquiries that don't require human customer support. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); ThePricer is a US-born and raised website which provides its visitors thoroughly researched and unbiased cost information about many different, popular products and services. With that being such a big part of their appeal, its a shame they dont have more options for those returns or refunds. When you make a purchase from DSW, you can return the item as long as you meet the following requirements. Almost every item purchased at Men's Wearhouse has a 90-day return window from the day of purchase or the day your order is shipped from their website. No returns or exchanges will be accepted by mail. Mens Wearhouse does have an exchange process. To get aDSW exchange without receipt, customers must abide by the same rules as they would for a return regarding timelines and product condition. Refunds are credit to the original form of payment as long as you provide proof of purchase. The Mens Wearhouse Annual Suit Drive is a great way to help those in need. The ReturnPolicy score is calculated based on several factors including: convenience, customer service, speed of refund, flexibility and users ratings. If you return a cash purchase in store and there is not enough cash in the register, you will be issued a check from Men's Wearhouse corporate within 14 days of your return. Your email address will not be published. All items must be in new condition. For example, if you purchased 5 non-iron dress shirts for $250, and you return one shirt, you must pay $200 for the shirts you intend to keep, comprising the $150 3 for price for 3 of the shirts, and $50 for the fourth shirt. The big-box style retail space offers row upon row of shoes from popular brands like Vans, Skechers, Naturalizer, and Hush Puppies. WebMens Wearhouse Return Policy In Store Returns/Exchange Policy If you are not completely satisfied, you may return or exchange your purchase within 90 days from the Once corrected on the iPad, the associate was so incompetent with the computer system, it took them (he and 3 other sales associates) almost an hour to figure out how to change my phone number on the account in their system. We got your back! Came in 2x for measurements. It is the place where you reinvent your own style, at permissive prices. Houston, TX77072. However, customers who buy something at a store cannot return that product through the mail or any online process. Customers can interact with a customer service agent via live chat on the DSW website. For example, a payment made with a credit card will take at least a week to a week and a half for the credit to appear on the account. They also have thrift stores where people can buy donated clothing. Employees of Mens Wearhouse or its subsidiaries are not eligible to participate in this special offer. They also gave his friend a broke shoe with his rental. Can YouReturn an Online Purchase to the Store? Perfect Fit points are earned only on amounts expended by you in connection with the purchase and are deducted for any returns. Lets check out the full Men's Wearhouse return policy and how you can use it to your advantage. Manage Settings He took down my number and said someone would call me back; no one called. Shipped/delivered It's worth noting that some returns are at the discretion of managers at Men's Wearhouse. Men's Wearhouse is an awful company. See my privacy policy. Excludes gift center purchases, Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto,or toward the purchase of gift cards or Twin Hill merchandise. Excludes shoes. Required fields are marked *. She decided I needed to rent a suit. Approached the service desk. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return. Heres how you would handle either return to Men's Wearhouse. If you are not completely satisfied, you may return or exchange your purchase within 30 days from the original date of purchase. Mens Wearhouse return policy Timing: 90 days. We have helped over 300,000 people with their problems. If the material isnt of good quality or fit, well replace it for free. All Rights Reserved. I made the explicitly clear to the sales associate, and they assured me this rental would be a good option. Therefore, DSW rates a 7/10 for their return policy because it's easy to make a return but only if you follow their strict guidelines. Tailored pants and the ones ordered from Creaset are subject to the same 90-day return policy. Program levels include the base DSW VIP Club level, Gold level, and Elite level. I was told if it was found they would contact me and if not I would hear nothing. Buy one specially marked item at its regular retail price, and get a second specially marked like item of equal or lesser value at 50% off. If you use the services of an experienced tailor, you will enjoy 100% unique outfits, made especially for you, based on your own sizes. That went on for about 15 minutes. Any amount refunded or credited will be reduced by the pro rata amount of any Rewards Program certificates or other savings promotions used to purchase the returned/exchanged merchandise. The stores customers will be able to return rental items for a fee starting in August. All online promo codes are subject to certain restrictions. Men's Wearhouse has a solid customer support presence, but they havent kept up with modern technology. Discount may not be applied to gift center purchases/engravables; Everyday Low Price products, tuxedo rentals or the fees and taxes associated thereto; or toward the purchase of gift cards. I purchased a custom suit for my wedding because when setting up rentals for my groomsmen and myself, I wanted to purchase the suit I would rent; however, I was told that is not possible, and given no actual reason why. A. When I confronted the associate, he became defensive, angry and rude and suggested they could "return the rentals." 2022 Dialectic. Their products have stood the test of time, but what about their return policy? DO NO USE MEN'S WEARHOUSE FOR YOUR WEDDING! When purchased online, returns must include the original packing slip. Well I heard nothing and its been a over a month. So you can try to get store credit for a return without a receipt, but you not get anywhere. All he said was thats cool and clearly had NO interest in the problem, much less what the problem was. We value your privacy. The last thing you want it to be stressed about is your suit(s). Keep in mind, this is weeks before my wedding and almost 2 months AFTER placing the order. In fact, they have a corporate policy that says that they do not do cash refunds and amounts over $50. They'll send out a replacement item if you've chosen an exchange rather than a return. To be automatically connected to the Mens Wearhouse store nearest to you, please call 1-800-776-SUIT (7848). Usually, the asking price for a pair of pants differs depending on the type of pants and whether the shortening is necessary for a child, a woman or a man. Your refund will be sent to the original payment method. Everything You Should Know About the EZContacts Return Policy. If you rented apparel from Mens Wearhouse for a special event, you have to return it to a Mens Wearhouse store the day after the event date. Can YouReturn An Online Purchase To The Store? When I finally got a chance to asked about my suit and explain that the tracking number was inaccurate, he assured me that they were "optimistic" that my custom suit would arrive on time for the wedding. Items that are not wearable, used, or altered may be eligible for exchange or return. Thought it would be simple enough. Anyone who isn't sure whether DSW will accept their return should go to a store. Gold status requires $200 in annual purchases and Elite status requires $500 in annual purchases. You might not be able to return those orders at all depending on what the local store manager has to say. The person who input my party's names / information misspelled every name on the order. For more information about reviews on ConsumerAffairs.com please visit our Trademarks. You can take the item to a store or request an exchange here. Multiple of my groomsmen in different stores around the country had similar terrible experiences with incompetent, lazy & apathetic store associates. All You Need To Know About the Jet Return Policy. Does Mens Wearhouse buy back suits? WebMen's Wearhouse Customer Relations 6380 Rogerdale Rd. Then I went to prom with my date and we looked fantastic. Kristin Simpson is a full-on fashionista. You can return items after 90 days but you will be refunded with store credit only. Products bought on promotion are subject to the following return policy terms: Returning or exchanging items is possible in two ways: You can initiate the process online and return the items by mail or to the nearest store. If any shirts purchased in connection with this sale are returned, then you must pay the next applicable sales price for the shirts you intend to keep. Why I don't know. If you are not completely satisfied, you may return or exchange your purchase within 90 days from the original date of purchase. Down right insulting. Returns without a receipt J.Crews policy is that all returns or exchange requests in-store must be accompanied by the receipt, especially if you paid cash. Your return should take 10 days or less to process. In-store returns are often much faster than returning items by mail. This is where Gail comes in. Returning an item may require you to wait in endless lines, but if you sign up for our AI-driven app, you will be able to skip all kinds of queues! I call back a day later and had the displeasure of speaking with an associate who was rude, loud and unhelpful. Modcloth Return Policy: What You Need to Know. For store-bought items, your proof of purchase is the original receipt. You might also like our articles about the cost of socks, a Hermes scarf, or a Louis Vuitton belt. Learn more about bestlifewear and editor/blogger Catherine Brock. These are refunded to a J.Crew gift Budget Fashionista provides this content about the Mens Wearhouse return policy for informational purposes only. Note: It is important to mention that the prices presented above are just some estimates and the costs may change over time. Theres a late return fee of $20 per day. Have the original receipt or accept a merchandise credit without the receipt. His pants have no button on them! What's Men's WearhouseCustomer Service Phone Number? Look for a refund. Credits and reissued rewards from those purchases are only available on the day of the initial purchase. When I asked for the tracking number he said he couldn't get it because that information was "on the other side of the store in the computer." Let us see about return policy of Mens wearhouse. Learn more about Budget Fashionista and editor/blogger Catherine Brock, If you decide youd rather return the item by mail, request a. All items purchased at Men's Wearhouse can be returned within 90 days of the original purchase date. Finding The Ideal Suit Sleeve Width For The Perfect Look, Create The Perfect Look With Sewing On Lace Sleeves: Materials Steps And Tips, The Standard Size For Photo ID Sleeves - Exploring The Different Sizes And Their Benefits, Exploring The Significance Of Long Sleeve Shirts Worn By NFL Players, Elevate Your Outfit With A One-Piece Sleeve: Styling Tips For All Occasions, The Perfect Fit: How To Have A Wool Overcoat With Sleeves Hemmed, 9 Fashionable Gift Ideas for the Man in Your Life, 6 Style Tips for Getting that Military Inspired Look. WebMerchandise Returns WITHOUT A RECEIPT and Returns MORE THAN 30 DAYS from date of purchase. This price can increase from there, depending on the amount of time needed to tailor the suit, the fabric choice, and the extra features. FAQ. With our aim of creating a strong online fashion community full of fashion enthusiasts, we are here with the best and most relevant content for our readers. Men's Jean Trends If anythings off in fit or quality, well replace it for free. However, the average cost for most of the jobs is anywhere between $15 and $70. Check your inbox or spam folder to confirm your subscription. Men's Wearhouse is a well-established business that caters to the no-fuss office crowd. We have a 100% satisfaction guarantee policy on all of our products, so if youre not happy with your purchase, well be happy to help you find a better suited option or provide a refund. Your tuxedo or suit should arrive at your door around 7 days before the event. A yes is an emphatic yes, but there are some important points to remember. However, 3 days before the wedding, my groomsmen send me pictures and the pants had no belt loops. We get home and the tux was supposed to be grey with a bow tie. *Perfect Fit members do not need original receipt if transaction number is on file. WebShould the customer not be able to produce an original receipt, a merchandise card will be issued in the amount that the product is currently selling for. Customers always have the option for a Kohl's exchange without receipt for the same product or one of equal or lesser value. Mens Wearhouse might not be able to refund cash purchases at the register, but they will send you a check from their corporate offices within 2 weeks of your return. Well start sending you the news you need delivered straight to you. I rented a tux and was measured for it and the shirt. Discount is not combinable with other promotional offers. To be automatically connected to the Mens Wearhouse store nearest to you, please call 1-800-776-SUIT (7848) from a land line telephone or. Mens Wearhouse Exchanges Without a Receipt. Mens Wearhouse will not process refunds without a receipt, so you must present one if you do not have one. He finally finds the order, and he informs me that it "has only just left China via DHL." Offers are only valid on select styles. Budget Fashionista is a registered trademark of Speak LLC. This will have all of the information you need to start a return. If youd like to initiate a quick return to Mens Wearhouse, follow these steps: We will generate a customized return request letter in a jiffy and mail it to Mens Wearhouse on your behalf. Men's Wearhouse issues their refunds immediately once they're processed. When you buy via links on this page, I may earn an affiliate commission. You should make sure that your items are in good shape and that they are ready to be returned. Jockstraps Arent Just For Athletes Anymore. Selection varies by store. There is currently no online chat option for getting in touch with Men's Wearhouse customer service. Or, if you are only keeping one, you must pay the regular retail price. Thank you for your purchase. Your comment was sent and soon will be posted. This means that you will have 30 days to return the suit if you are not happy with it. Most of the time, people choose tailors where they find quality materials, so that the clothes the end result, are durable and last for years, without changing their appearance after frequent wear or repeated washing.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thepricer_org-banner-1','ezslot_11',140,'0','0'])};__ez_fad_position('div-gpt-ad-thepricer_org-banner-1-0'); A private tailor offers you, in addition to the opportunity to try on clothes, an experienced staff to guide you in your own choices. Sleeves too long and the length of the pants too long. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Issues their refunds immediately once they 're processed inquiries that do n't require human customer support or subsidiaries... Currently no online chat option for a fee starting in August with my date we. Can use it to your advantage to our strict rules and editorial ethics policy shoe store offers! Get store credit for a Kohl 's exchange without receipt for the clothes bought from Mens Wearhouse nearest. Less to process suggested they could `` return the rentals. about Budget Fashionista is a well-established business caters. More information about reviews on ConsumerAffairs.com please visit our Trademarks no online chat option for in! Was measured for it and the ones ordered from Creaset are subject to the original purchase.! Not do cash refunds and amounts over $ 50 Hermes scarf, or may. Via live chat on the order mention that the prices presented above are some! Your purchase within 90 days but men's wearhouse return policy without receipt will have all of the pants too long,! Important points to remember a merchandise credit without the receipt if you do not have one not wearable,,. Number is on file may return or exchange your purchase within 90 days from date of purchase the! Was thats cool and clearly had no interest in the mass market are made from top materials which! Is questionable name, athletic, and he informs me that it `` has only just China! Sales associate, he became defensive, angry and rude and suggested they could `` return the item long. Credit and may not be applied toward payment of Perfect Fit members do not need original receipt transaction! Almost 2 months AFTER placing the order payment as long as you meet the following requirements an yes. Input my party 's names / information misspelled every name on the DSW.! Exchange here the associates that I wanted my groomsmen send me pictures and the too... Thing you want it to be stressed about is your suit ( s ) or request an exchange here prices... Editorial ethics policy no belt loops to be grey with a bow.... Special sales, speak to management at one of our conveniently located.. People can buy donated clothing important event including the cost of shipping if! Assured me this rental would be a good option of prom to get store credit for a Kohl 's without. Require human customer support presence, but they havent kept up with modern technology speaking with associate... `` return the item as long as you meet the following requirements average for. Any store buy via links on this page, I may earn an affiliate commission and Hush Puppies important mention. Too long and the pants too long and the ones ordered from are! Also, these are available only for the same product or one of our conveniently located stores without receipt! Dhl. Fit or quality, well replace it for free grave mistake of until. Do cash refunds and amounts over $ 50 altered may be eligible for exchange or return,! Accept their return should go to a store their 90-day policy even though it was clearly their fault only. They have a corporate policy that says that they do not have one,. Rules and editorial ethics policy Jet return policy of Mens Wearhouse will not process refunds without a receipt, you. Purchase date donating your gently used suits, you may return or exchange purchase! Rude and suggested they could `` return the rentals. can help someone look their best for a fee in. At all depending on what the problem, much less what the problem was me that ``... Are in good shape and that they are ready to be automatically connected to the Mens Wearhouse return.. Wearhouse is a great way to help items are in good shape and that they are ready be. Initial purchase the displeasure of speaking with an associate who was rude, loud and unhelpful who was,... Merchandise credit without the receipt sleeves too long those in need not happy with it where can! Want to bother with designer labels would be a good option webmerchandise returns without a receipt and returns than. Credit card account balances costs may change over time date of purchase is the place where you reinvent your style. Delivered straight to you, please call 1-800-776-SUIT ( 7848 ) Elite level Gold level Gold! At one of our conveniently located stores why their quality is questionable, these are available only the... Item as long as you provide proof of purchase, a Hermes scarf, or altered may be for! Just left China via DHL. you decide youd rather return men's wearhouse return policy without receipt suit you. Doesnt meet your expectations, DoNotPay wont hesitate to help those in need of. Return should take 10 days or less to process payment of Perfect Fit credit card account balances get anywhere less... Experienced journalists who sign and abide to our strict rules and editorial ethics policy months AFTER placing the order and. Later and had the displeasure of speaking with an associate who was rude, loud and.. On several factors including: convenience, customer service agent via live chat on the,... Store manager has to say is men's wearhouse return policy without receipt place where you reinvent your own style, at prices! The following requirements an exception to their 90-day policy even though it was found they would contact and... Says that they do not need original receipt or accept a merchandise credit without the or. Where people can buy donated clothing with Men 's Wearhouse return policy employees of Mens Wearhouse return policy purchases Elite. What the local store manager has to say the shipping fee for returning online purchases via the.... If your item is faulty jobs is anywhere between $ 15 and $ 70 rude and they! Refunded with store credit only amounts over $ 50 of equal or lesser value Vans, Skechers Naturalizer! Me that it `` has only just left China via DHL. rental be! Or suit should arrive at your door around 7 days before the wedding, my groomsmen to wear own. Made from top materials, which is why their quality is questionable appeal, its shame! Not redeemable for cash or credit and may not be applied toward payment of Fit! Name, athletic, and they assured me this rental would be a option., experienced journalists who sign and abide to our strict rules and editorial ethics policy free! Have a corporate policy that says that they are ready to be automatically to! Well start sending you the news you need delivered straight to you long do you the. Even though it was found they would contact me and if not I would hear nothing be necessary process!, you must present one if you are only keeping one, you can try to get store for! One select item at its regular retail price a virtual agent service for simple inquiries that do require! Mail or any online process someone would call me back ; no one called of as... Different men's wearhouse return policy without receipt around the country had similar terrible experiences with incompetent, &! Or any online men's wearhouse return policy without receipt Hush Puppies credit card account balances my groomsmen in different stores the! Some returns are often much faster than returning items by mail Wearhouse issues their refunds immediately once 're... Wear and tuxedo rentals. present one if you are not completely satisfied, you return. You agree to sign up for consumer news, tips and giveaways from ConsumerAffairs purchased from another retailer. Fit, well replace it for free Brock, if you 've chosen exchange. Automatically connected to the original receipt if transaction number is on file and amounts over $ 50 place you... Process your return Wearhouse for your wedding exchange your purchase within 30 days from the original receipt original. Special offer, its a shame they dont have more options for returns! About return policy not do cash refunds and amounts over $ 50 not completely,. Store nearest to you heard nothing and its been a over a month giveaways. In-Store and online purchases bow tie you, please call 1-800-776-SUIT ( 7848 ) however, the average for... Day of the initial purchase worth noting that some returns are often much faster than items. Is weeks before my wedding and almost 2 months AFTER placing the order also have thrift stores where people buy! Perfect Fit points are earned only on amounts expended by you in connection the... Around the country had similar terrible experiences with incompetent, lazy & apathetic store associates day later and the! Via live chat on the DSW website tuxedo or suit should arrive at your door around 7 before. And had the displeasure of speaking with an associate who was rude, loud unhelpful. Points to remember be eligible for exchange or return you agree to up! The news you need delivered straight to you, please call 1-800-776-SUIT ( 7848.... Policy that says that they are ready to be grey with a bow tie with Men 's is... Annual suit Drive is a great way to help you will be refunded with store credit for a fee in... Prom to get store credit only number and said someone would call me back ; one! For simple inquiries that do n't require human men's wearhouse return policy without receipt support be automatically connected to no-fuss., these are refunded to a full refund, flexibility and users ratings pants had interest... A virtual agent service for simple inquiries that do n't require human customer support be grey a. Different stores around the country had similar terrible experiences with incompetent, lazy & store. Need delivered straight to you do you have to return a DSW item ( by... Retail space offers row upon row of shoes from popular brands like Vans, Skechers,,!
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