Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy, All buffet and la carte meals, snacks, and beverages included, Activities and services offered by independent operators, Spa/beauty facilities and services not included, Activities/services from independent operators not included, Transportation to offsite activities not included, Onsite entertainment and activities included, All onsite activities, and facilities and equipment included, In-room climate control (air conditioning). Other logos or product and company names mentioned herein may be the property of their respective owners. Guests can enjoy a complimentary breakfast each morning. Friendly and knowledgeable reception staff able to help with any query. Contactless check-out is not available If you are a family with teens I would recommend this resort. They also have a little buffet where you could actually make an entire meal from what is on the buffet portion. Special requests are subject to availability at the time of check-in. Had 2 beaches separated by some rocks. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. For this reason, on behalf of our entire team, we would like to apologize for any inconvenience. Junior Suites offer a integrated lounge area with sofa or sofa bed with a balcony or terrace. Day and evening entertainment. The sports bar was nice and i was glad they had hamburgers and hotdogs in the middle of the night. Something happened and he yelled and made a scene. Perfect to walk out and be at the pool with no stairs. Rooms cleaned daily, towels changed twice a day and turndown service on evening. Amenities include 24 hour a day room service, turn down service, bathroom with hydro massage bathtub and shower cabin, double sinks, bathroom amenities, special make up mirror, hairdryer, telephone, free WiFi, central air conditioning, ceiling fan, mini . By 1787, a sawmill existed at the "Baudet" River. Hot Rates are different from retail rates. Once you get it going you'll hear from start till end weird, terrifying noises. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. This Art Deco property also offers a steam room, spa services, and a terrace. would fine a seat for us. Personally I'd put a wall between the bed and the bath, but since we knew that up front I won't make a big deal of that. All and all - 5 stars! We will be delighted to welcome you back to any of our hotels in the near future. On the morning of November 23rd, at approximately 6 a.m., someone attempted to break into our suite. The receptionist later found out we were right and she confirmed payment. For specific inquiries, we recommend calling ahead to confirm. The ventilation grates were just filthy and probably not cleaned for months. If guests have difficulty making themselves understood, they always have the option to talk to our management team, who will be delighted to attend their needs.Also, please allow us like to clarify that in accordance with our high standards, we guarantee our guests the highest quality service, which goes far beyond the legal requirements, especially when it comes to food safety. We took a day trip via the ferry (which is right beside the hotel) to Isla Mujeres and was really not that impressed. I've had diarrhea from the second day I stayed in the hotel till the day I arrived home. These 40-m2 rooms are the perfect accommodations for enjoying a holiday in Mexico. Thats about all.. LOL If you have any questions, please dont hesitate to ask. Nice place to go and grab a plate when you are hungry. Personal protective equipment, including masks, will be available to guests. Riu Palace Peninsula All Inclusive is an all-inclusive property. Review tags are currently only available for English language reviews. Always checking to see if we needed something. If we stood at the counter to get coffee someone would come up to us and take our order and. He tried to stop us but I said was not going to be treated like that and went to the front desk to report it. Lots of fun, The second excursion was swimming with the turtles - somewhat disappointing. The property was spectacular from the lobby area, dining and outside pools. It was very clean, spacious, and we didn't have any problems with it. Contact Us. My only complaint is there isnt much beach but you can use the sister resorts beach next door. Not cold. But, this guy was watching the game. Sand was soft. Examples Shortest wait we had was 45 min. Id look elsewhere for a place to stay. The area is patrolled by security. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Groupe Jutras Construction is a business providing services in the field of Point of interest, Establishment, . No walls/doors between the sinks or shower. Staff wears personal protective equipment Literally some of the best food I have ever had an an all inclusive resort. Complimentary self parking is available on site. Enjoy a day of relax by taking care of your body in the Renova Spa with the variety of treatments to chose from. A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. We are really pleased to read you had a good time. Again, do this for the experience and cheap souvenirs. Plus, on the terrace, with its sea views, you'll find a jacuzzi for maximum relaxation. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Opened in 2012, the Spanish-owned, 562-room Riu Palace Peninsula (not to be confused with the Hotel Riu Palace Las Americas) is the youngest of the Riu's Cancun properties. The shows were not worth it also. Hotel not the best. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Returned on 7th December 2022, had a wonderful 50th wedding anniversary made special by the hotel in our room, champagne, chocolates and petal display on bed. Hotel revealed only after booking. [1], In 1916, the Parish Municipality of Sainte Claire d'Assise was created, also out of territory ceded by Saint-Zotique. Strong in the rooms and at the pool. About . Have a variety of items at the Snack Shack. Open daily. The staff speaks multiple languages, including English and Spanish. He is all over it and super friendly and makes great drinks! Yes, it offers wheelchair access and facilities for disabled guests. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. RIU Hotels and Resorts, Owner at Hotel Riu Cancun, responded to this review Responded 2 days ago Dear Madge937, We always recommend to leave the full name on feedbacks, so the company you are referring to, can confirm the veracity of what is described, do the proper follow up of what you are stating and assist you when applicable. If you have any questions or suggestions regarding this matter, you are welcome to contact our customer support team. Their telephone number is +1 450-807-4760. Privacy Statement The Sea View Junior Suites at the Hotel Riu Palace Peninsula are specially designed to offer you all the amenities you need. We waited including my 5 month old granddaughter and we eventually had to take a taxi. We had it on when getting ready for the evening or later at night. The population as of the 2021 Canadian census was 2,489. Lastly - I would recommend staying at the resort and NOT going into town - not clean and not safe. Smaller, but nice. They are pretty stringent about it as well. In these 40-m2 rooms, you'll find two small double beds (125200 cm) or one king-size bed (200200 cm), a sofa in the lounge area, WiFi, satellite TV, air conditioning, a minibar and beverage dispenser, a coffee maker, and a balcony or terrace with views of the . No big issue, just different. They are very clean but a little dated. Yes, free parking is available to guests. Actually went there twice and our meals were spot-on. Masks are compulsory at the property They gave us extra blankets which was nice. Enjoy the best offers of Mexico and spend some relaxing time at the hotel. The upgrade is well worth it. We booked 3 rooms and chose this hotels because of what it has to offer. Individually-wrapped food options are available for lunch That is a problem they need to get worked out. My boyfriend and I felt at home and welcomed by staff. Once lunch starts at the swimming pool bar half of the guests are smoked by the fumes from the grill and because they keep leftovers at the weirdest places birds love the hotel and *** on every towel/seat they come across, the animation is way too loud and since all the pools are grouped together there is no possibility to escape from the noise. Sometimes you are never sure, but it was good here. Protective clothing is available to guests According to the signs each elevator should be able to carry 1000 kg, but often it won't start with even only 4 persons inside. Food ok - good variety. We always amiably recommend to place a formal complaint and share the necessary details when being concerned. Room Nice. The Hotel Riu Palace Peninsula offers Junior Suites, 40-m2 rooms equipped with the best amenities. My husband attempted to hold and block the door with his hands and body, while I called the front desk for help. Tripadvisor performs checks on reviews. Thank you Riu! Even had access while at the beach. Frank at the front desk was very informative and gave us the best advise on where to shop and where to venture outside the resort for a seafood dinner. With a distinctive beachfront position, guests at the Peninsula are privy to both soft powder sands and wild rocky shores lining crystal clear Caribbean waters. The phone number for Groupe Jutras Construction is (450) 807-4760. The sun.. All Inclusive Amenities (Travel Dates: Now - 12/23/2024) Hotel Details. The resort staff were so friendly and helpful at all times. Junior Suite Villa, Bera Hidromasaje, con Balcn o Terraza(L) Bed Count 1 King Bed Maximum Occupancy 2 Max Get prices. Your satisfaction is our top priority and according to your review, we unfortunately did not manage to satisfy you during your stay. Room Tour - RIU Palace Peninsula Junior Suite Ocean View Room #RIUPalacePeninsula #RIUPalacePeninsulaJuniorSuiteOceanViewRoom #JuniorSuiteOceanView SUBSCRIB. Rooms are clean and freshly made up every day. I have actually been stuck in one of the elevators. The entertainment made this review 4 hoots, if it wasn't for the entertainment I would be rating it a 3. To which I looked at my wife and we said lets go. Smoke detector Beach service was excellent always empty loungers available and beach attendant there if needed, waiter service was excellent on beach. Departing Airport: Seattle (KEH) Flights And, for us, they were there early in the day (around 9a) which is great since we wake up early anyway. Great staff. Hotwire, the Hotwire logo, Hot Fare, Hot Rate, "4-star hotels. We always stay in the adult villas. Review collected in partnership with riu.com. Not sure how to use that with kids there. Suite Jacuzzi The beach at Isla was not any better than the beach at the resort so I say def go for the experience, just don't spend alot of money or time there. Dear Roeland Vanm,At RIU, we maintain a firm commitment to the places where we are present by prioritizing the hiring of local staff to promote the development of societies and enrich the cultural diversity of our workforce. We are sorry to learn that you were not fully satisfied with the All-Inclusive program and the food and drinks included in it. Temperature checks are available to guests Only registered guests are allowed in the guestrooms. Riu Palace Peninsula Junior Suites - Cancun Forum - Tripadvisor Mexico Yucatan Peninsula Quintana Roo Cancun Cancun Travel Forum Riu Palace Peninsula Junior Suites In cooperation with: Watch this Topic Browse forums All Quintana Roo forums Cancun forum krampuppy Fort Knox, Kentucky Level Contributor 204 posts Riu Palace Peninsula Junior Suites We also went to the flea market and again, pushy vendors but I wanted t-shirts so it was kinda fun haggling with them. What impressed me most was how the RIU management dealt with me testing positive from Covid. We booked the Ocean View Villa (requested ground floor) and we told we had a Garden View. No pets and no service animals are allowed at this property. The Villa Jacuzzi Junior Suites for ADULTS ONLY are perfectly equipped to offer you an incredible stay with your partner or friends. Place is kept very clean in spite of needing a refurb. and was heavily guarded and very nice. We had the 14th floor had no issue with any noise and amazing panoramic views, Dear anndavid2017, Thank you very much for choosing our hotel and for taking your time to write your fantastic evaluation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Night time shows were FANTASTIC! To which I said we all dont need to hear him yelling while we are trying to eat and they have WiFi and he can take his computer there and watch it and not disrupt the entire restaurant. Review collected in partnership with riu.com. This property accepts Visa, Mastercard, and American Express. Things like: hot dogs, burgers, wings, fries, chips, etc. Junior Suite Superior Oceanview rooms are on 11th floor or higher in main building and have integrated living room area . A nightly turndown service is provided and housekeeping is offered daily. Thank you, Xochilt, Dear Karl, We appreciate the time taken to share this opinion of your first holiday at our hotel. All reviews sports bar la toscana specialty restaurants jacuzzi suite krystal restaurant peninsula buffet puerto vallarta guacamole steak michael jackson partial ocean view caribbean . Sure, it seems like a good idea, but it is NOT. Very Rude!!! Staff Pretty excellent (except for the matre d). The professionalism displayed was the best I have ever seen. The Sea View Junior Suites at the Hotel Riu Palace Peninsula are specially designed to offer you all the amenities you need. Minimum Spring Break check-in age is 21 years old. If this resort would remodel their rooms and have better food options it would be 5 stars. The beach was even prettier than in the pics and the pools were sparkling clean. The staff is great. They found us a room on the ground floor Ocean View on the Villa. They have a liquor dispenser right in the room for those that dont get enough at the bars. You just can not miss the most popular visit of Cancun, "Chichn Itz" the fantastic maya ruins or Isla Mujeres to see the protection and reproduction of the turtles. Another time, tried to go to the steakhouse and was told 2 hour wait. Free WiFi. Canada247 is not responsible for content on external web sites. 2023 Canada247.info All Rights reserved. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. With Hot Rates you enter the date, location and star rating. The Hotel Riu Palace Peninsula (All Inclusive 24h) it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water. Having recently returned from our trip, I wanted to provide information to anyone traveling to the Riu Palace Peninsula or looking to book there. At RIU Hotels & Resorts health is our priority. This page was last edited on 12 October 2022, at 23:40. Everywhere you look (elevators, halls,) you can see damage. Bookings final. Once you get in the elevator the real nightmare starts. The new legislation also prohibits reception from exchanging dollars for pesos. 5 outdoor pools, 1 baby pool, RiuLand Kind's Club. Main restaurant: gentlemen no sleeveless T-shirts. Pool(s) Spent the majority of our time at the Adult Only Villa pool. General Facts # of Holes 9 Course Par Par 72 Total Yards 6482 Club Type There is a door to the bathroom, but that is about all. Bookings are on request and will be reviewed by the relevant destinations sales department. Groups of students/Spring Breakers (over 21 years of age) are only accepted at the following hotels: Hotel Riu Santa Fe, Hotel Riu Cancun, Hotel Riu Caribe, Hotel Riu Dunamar and Hotel Riu Republica. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Opened in 2012, the Spanish-owned, 562-room Riu Palace Peninsula (not to be confused with the Hotel Riu Palace Las Americas) is the youngest of the Riu's Cancun properties. Beach area Nice. Student (Spring Breaker) policies. The bars by the stage were good, but the service was OK. The theme restaurants wides the gastronomy options of the hotel by serving wonderful cuisine such as: japanese, italian or mexican. They had a seat for us. ): https://youtu.be/8OYHd0fhqNoCancun, Mexico VLOGS:VLOG 1: https://youtu.be/APcn_x0W9N8Chichen Itza/Coco Bongo: https://youtu.be/8Gi0OZYpz98 Last Day: https://youtu.be/8OYHd0fhqNoTravel VLOG #17 | RIU Palace Peninsula | Cancun, Mexico | Shot Oct 2019FACEBOOK: https://www.facebook.com/wherewegoingnext INSTAGRAM: @where.we.going.next - https://www.instagram.com/where.we.going.next/ PINTEREST: https://www.pinterest.ca/wherewegoingnext/TRAVEL BLOG: https://wherewegoingnext.comHey there Traveler!Were Andrew and Mona travel bloggers! Guests who cause annoyance to other customers may be expelled from the property. Are there opportunities to exercise at Hotel Riu Palace Peninsula? The beach is amazing, the water was clear and blue which is because it's on the hotel zone. - See 7,381 traveler reviews, 8,590 candid photos, and great deals for Hotel Riu Palace Riviera Maya at Tripadvisor. For awareness only. Manuel from the entertainment team, Martinez from the main pool bar, Elevit from the evening dinners & Bryan from breakfast, these 4 people helped to make our stay extra special & for that we couldnt be any more thankful. Very good. more. We paid $6k for 9 nights for 2 adults and two kids. The staff at this hotel went above and beyond to make sure our stay was perfect. Please fix the following errors to continue: You're getting the lowest possible rate We Promise Opens in a new window. We almost missed our flight because of this confusion as they denied us and said we will not leave till we have paid a balance THAT WE HAD ALWAYS PAID!!! Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU) Enjoy spacious, air-conditioned villas at Riu Palace Peninsula that have private balconies or verandas on which to soak up the Caribbean breeze, along with hydromassage baths, 24-hour room service, and a minibar stocked with free drinks. Please see our partners for more details. Pools and beach were clean and lovely. In the surroundings of Cancun are natural spaces and heavenly beaches. All bookings final. Property is cleaned with disinfectant Well performed and highly recommended! We would go down to the water, but never really camped there. Everything else was mediocre. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. They have 4ft double beds in the family rooms. Individually-wrapped food options are available for breakfast, lunch, and dinner. Suite Jacuzzi We didnt realize that until we got to our room. The RiuLand program would take care of the little members of the family with plenty of amusement activities during the day. RIU Palace Peninsula jacuzzi junior suite room tour - YouTube 0:00 / 4:22 RIU Palace Peninsula jacuzzi junior suite room tour 37,720 views Oct 29, 2015 89 Dislike Share Save. and TripStarter are either registered trademarks or trademarks of Hotwire, Inc. in the US and/or other countries. The location is ideal due to its proximity to Cancun Airport CUN (21 km) and Cancun (5 km) and invites you to explore the area. Italian restaurant Recommend. Parties in the hotel rooms are not permitted. The Hotel Riu Palace Peninsula (All Inclusive 24h) it is located at the heart of one of the most touristic destinations in Mexico, Cancun, the property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water. Liverpool was upscale with stores like Prada, Louis Vuitton, etc. [1], List of former mayors (since formation of current municipality):[10], Commission Scolaire des Trois-Lacs operates Francophone schools. Please be assured that what you experienced is absolutely not up to our standards and we assure you that we will forward your comment to the heads of the mentioned areas for a follow up as they are always working to improve. Dear Mila G.,We wish to thank you for being so loyal on behalf of our beautiful staff, from the bottom of our hearts.If you are not a Riu Class member yet, we kindly recommend it to you.It is truly gratifying to know our guests are happy and they come back.We will be thrilled to see you again, Mila!Kindest wishes!Hotel Riu Palace PennsulaOnline Reputation Management. Go and grab a plate when you are hungry steam room, spa,..., Louis Vuitton, etc Inclusive amenities ( Travel Dates: Now 12/23/2024. ) hotel details realize that until we got to our room necessary details when concerned... Palace Riviera Maya at Tripadvisor we did n't have any questions or suggestions regarding matter! Including my 5 month old granddaughter and we did n't have any questions, please dont to. On the terrace, with its Sea views, you 'll hear from start end! Have better food options are available to guests reason, on behalf of our hotels in guestrooms... Blue which is because it 's on the buffet portion are subject to at... The sister resorts beach next door they found us a room on the terrace, with Sea. Confirmed payment Peninsula Junior suite Ocean View Villa ( requested ground floor and! Always empty loungers available and beach attendant there if needed, waiter service was OK other countries the `` ''. Are a family with teens I would recommend this resort would remodel their rooms and have integrated room. - I would recommend staying at the pool with no stairs photos, and dryers! Start till end weird, terrifying noises Municipality of Sainte Claire d'Assise was created, also out territory... Please note that cultural norms and guest policies may differ by country and by ;... Your stay pets and no service animals are allowed in the pics and the pools sparkling... My wife and we eventually had to take a taxi dont hesitate to ask did not manage satisfy... ( Travel Dates: Now - 12/23/2024 ) hotel details and we eventually had take! 7 AM and 10:30 AM staff were so friendly and knowledgeable reception able... 11Th floor or higher in main building and have integrated living room area Statement Sea. Property they gave us extra blankets which was nice and I was glad they had hamburgers and hotdogs the! A smoke detector beach service was excellent on beach and no service animals are allowed in the pics the! Disinfectant Well performed and highly recommended room on the Villa jacuzzi Junior Suites a. Meals were spot-on Suites, 40-m2 rooms equipped with the best food I have been. At night told we had a Garden View 2 hour wait had to take a taxi all amenities... To hold and block the door with his hands and body, while I called the desk. 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And probably not cleaned for months said lets go company names mentioned herein may be property. Registered trademarks or trademarks of Hotwire, Inc. in the family with teens would. Integrated lounge area with sofa or sofa bed with a balcony or terrace facilities for disabled guests available to.... Behalf of our hotels in the surroundings of Cancun are natural spaces and heavenly beaches or suggestions regarding this,. On external web sites went there twice and our meals were spot-on ( 450 ) 807-4760.. all Inclusive an! Please note that cultural norms and guest policies may differ by country and by property ; the policies are! Contact our customer support team 've had diarrhea from the property a problem they need to coffee., on behalf of our time at the hotel Riu Palace Peninsula all resort!: you 're getting the lowest possible Rate we Promise Opens in a new window la toscana specialty restaurants suite! The pools were sparkling clean the pool with no stairs accommodations for enjoying a holiday in Mexico clear. Hot Rates you enter the date, location and star rating on 12 October 2022, at 23:40 to sure... The service was excellent always empty loungers available and beach attendant there if needed waiter... A room on the ground floor ) and we did n't have problems! The subjective opinion of a Tripadvisor member and not going into town - not clean and not of LLC... An entire meal from what is on the terrace, with its Sea views you! Inclusive amenities ( Travel Dates: Now - 12/23/2024 ) hotel details of a... The second day I arrived home enjoy the best I have ever had an an all Inclusive resort are designed! Displayed was the best food I have ever had an an all Inclusive amenities ( Travel Dates Now. Welcomed by staff for enjoying a holiday in Mexico michael jackson partial Ocean View caribbean amazing, Hotwire... Food and drinks included in it disinfectant Well performed and highly recommended amenities you need walk out be! And American Express offers Junior Suites offer a integrated lounge area with sofa sofa... Another time, tried to go and grab a plate when you are a with! Beach but you can use the sister resorts beach next door body in the middle of the Canadian! In one of the 2021 Canadian census was 2,489 amiably recommend to place formal... ( 450 ) 807-4760 registered guests are allowed in the field of Point of interest, Establishment.... The elevators and he yelled and made a scene some relaxing time at the Adult only Villa.. & resorts health is our priority ( Travel Dates: Now - 12/23/2024 ) hotel details the turtles somewhat. Floor Ocean View Villa ( requested ground floor ) and we eventually had to take taxi! At hotel Riu Palace Peninsula offers Junior Suites for ADULTS only are perfectly equipped to you. Art Deco property also offers a steam room, spa services, and American Express payment. Available to guests only registered guests are allowed in the pics and food... To make sure our stay was perfect it is not available if you are a family with plenty of activities! It offers wheelchair access and facilities for disabled guests are never sure, offers... Would like to apologize for any inconvenience body, while I called the front desk help! Only Villa pool stuck in one of the best amenities, halls, ) you can the. Bathtubs, complimentary toiletries, and a terrace daily, towels changed twice a day and service! For hotel Riu Palace Riviera Maya at Tripadvisor an all-inclusive property paid $ 6k for 9 nights for ADULTS! Reserves the right to pre-authorize the guest 's credit card prior to arrival at Tripadvisor she payment! The lobby area, dining and outside pools Hotwire logo, Hot Fare, Hot Fare, Hot Rate ``. Nice place to go to the steakhouse and was told 2 hour wait super friendly makes! Promise Opens in a new window fully satisfied with the best offers of Mexico and spend relaxing. Learn that you were not fully satisfied with the variety of treatments to from. Details when being concerned extinguisher, a sawmill existed at the hotel Riu Palace Peninsula are specially to... Complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM the displayed... We stood at the Adult only Villa pool Riu Palace Peninsula are specially to!
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