Kindly support us: https://paypal.me/DarTechYTDonation appreciated, never solicited---------------------------------------------------------------Download link:RealTerm: https://goo.gl/dx7b1sRootJunkysDownload: https://goo.gl/ppMVmkAT Commands1. Please help with this problem. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It's like every single click you perform is the moment you will get your acc banned (ROFLMAO). Seller-requested cancellations - orders cancelled by the buyer at the seller's request. If your account has been canceling orders quite often, then your account might be suspended. I recommend allowing 24 hours to pass before trying again. My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. However, it shows the message above. If not, you will instantly cancel your return request and the money will be refunded to the seller. Your billing address format has to be exact. In order to do so, go to the Order Details page and click Extend Shopee Guarantee. Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. Buyers Favorite Part of the Shopee Guarantee: All monies received for each transaction are held in escrow by Shopee and will only be released to the seller after the order has been fully processed and fulfilled. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. Otherwise, the request will be denied. See also: How to Process Orders in Shopee? I still have some coins left on my account and I don't know how I could get it back. As long as you use your Shopee account properly, you wont experience problems like this. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. Ummmno- I have a debit card alreadythe whole point of paypal was that I could transfer money to my bank account for free. I asked them several times how and why I was banned but they couldn't explain it. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. Sorry, we are not able to process your request. you can reach me send me email here alexritram09@gmail.com. We're going around circles and up until now they don't have a resolution. The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? To appeal against your account limitation, prepare the documents that are mentioned above, before contacting Shopees Customer Service team. My account is suspended because I had a late payment on my Spay. If buyers have not yet received their orders, Shopee will grant them a one-time, three-day extension of the Shopee Guarantee period at no additional cost. STRESSFUL, I got banned today too, and just as soon as I loaded my shopeepay. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. Same situation, I just put a complaint up here too. Since few days cannot send my money anywhere. 1. 1999-2023 PayPal, Inc. All rights reserved. Please try again later plz give me any solution thank u, Re: Sorry, we are not able to process your request. Your billing address format has to be exact. Lazada ban u from using their wallet and u will no able to avoid this problem no matter what. Can you help or fix this error? Hello, i am receiving an error while wanting to link my bank account, because it was supposedly removed due to it not being my account and security reasons. You might not get banned only if you have verified your acc. I then lodged an appeal with Shopee customer support form, but only get some really lightning fast but brain-dead and stick-by-the-rules-regardless-of-context customer supporting handling. The request should only be made during the Shopee Guarantee Period. A reminder about your Shopee Guarantee will appear in the Order Details page after you complete Step 4. If the item proves to be unsatisfactory, the buyer can request a refund through the Shopee app. App limiting the user account for no reason which is not controllable by the end customer. the user did have a hebburn.onmicrosoft.com tenant address set up for testing sharepoint/ one drive purposes before i started to set up our own domain and running aad connect. Ginee product management allow you upload products to all of your online stores from all marketplace just once! March 21, 2022. I am currently reading post about shopee's suspension of accounts without valid reason. grrr, The same thing also happened to me. If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. If you're given this option, an authorisation request goes to . What are the next steps? That was alot of effort to raise it to the DTI. Their customer service sucks! Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the "To Receive" option on the left-hand side. No problem right? I was banned by Shopee Thailand. Then communicate with Shopee Malaysia customer service. A one-time feature for each order that allows the client to extend the Shopee Guarantee for an additional 4 days. a few months ago. But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. Account restrictions indicate that you are doing things that violate Shopee policies. I also reported the account of seller for selling prohibited item realistic toy guns. We should rate the shopee app so that google or apple store can ban them too or at least notice this kind of situation, yah same situation. Asking why refund request by buyer . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The Centerpoint Bldg. Answer (1 of 5): There are 2 ways to verify your shopee account. :((. Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. Before completing a transaction, we check how the retailer classifies themselves to see if . Protecting your Shopee account should be a priority, especially if this is your main source of income. How To Recover Shopee Account (Steps) To recover your Shopee account, you will be required to: Submit a report to Shopee including IDs (government IDs, company ID, or student ID) Make sure to state in the report exactly why you think Shopee should reinstate your account. I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. Shopee sucks, a lot! In order to avoid having your payment automatically refunded to you after this period expires, sellers must verify that they have shipped the purchase out within the specified time frame. We've come across this error as many people might have when placing orders, this usually stems from using a new card on AliExpress and being asked to submit verification before being allowed to use it further. Not to mention, their customer service sucks! My platinum tiered account also suffered the same fate. there's 1770 left in may seller balance. You dont have to be concerned because Ginee Philippines is here to assist you with everything related to the management of your online stores from a single Ginee dashboard. Propose your desired solution for the dispute, whether you would like to refund only or return the product before refunding. If the system rejects it, there is no way for them to override it. Read also: Guides To Start Selling Products On Shopee Malaysia. My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. How did u all withraw ur balances? Please try again later, Sorry, we are not able to process your request. Cut your Businesss cost, and Boost your Efficiency at the same time. After that, you need to fill out the reason for your account deletion. Hopefully, any current or prospective customers of Shopee would be forewarned and saved from Shopee's horrible treatment of customers such as 1-strike banning of accounts and nullifying their earned and rebated coins. Refunds. Wait for a few hours up to a few days and make sure to check your e-mail . Let's teach them a lesson! Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the To Receive option on the left-hand side. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. How long will it take for Shopee to refund? I import the orders, update tracking, and feed our inventory. If so, how can I reach them because I have the same concern. var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} Users who are suspended or banned will not be able to log in for security reasons. Shopee does not conduct thorough review, despite their assurance of it. Now that I have read your story, I will no longer raise the issue to the DTI. After several exchange of emails they told me that my offense now is fake order creation and free shipping abuse. Anyway, my main compliant is about the 1-strike banning for collecting what any account would be entitled to collect anyway. "Mr" or change the offending word and the order goes through fine. (e.g., wrong color, size, or product), Your parcel is damaged. I have the same error.First I needed to confirmmy debit card for the secondtime.ThenI waited for 48h after confirmation and still have the same error and I didn'tget my money back from confirmation. Also, depending on the seller/product type you bought, the return/refund process may differ. i got banned today. only. The use of this option is normally reserved for situations where an item is shipped to a buyers local address but cannot be delivered during the Shopee Guarantee Period because of public holidays or weekends. all other 500 users are fine from what i can see just this one has done something weird. File a complaint to DTI, DTI will send you a form.. fill it out and send it back to dti they will contact ahopee and reinstate your account. Thank you. I'd submitted a lot of appeals and even talk to a live agent numerous times, they keep on saying that they will resolve my problem yet they didn't. but then again even after I paid it suspension wasn't lifted. An example could be if a young person is attempting to purchase a coffee from a cafe but the cafe has classified themselves as somewhere that sells alcohol, this will cause the Osper card to be declined. Sellers have 2 calendar days to respond to Shopee. If you sell vouchers to third parties at a significant markup above face value or use it abnormally or in an excessive manner, then Shopee has the right to suspend your account. TIA. Shopee does not conduct thorough review, despite their assurance of it. If you receive the same error after allowing time to pass, I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-large-mobile-banner-2','ezslot_3',125,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-2-0'); Orders that are canceled by sellers, buyers, or the Shopee system itself because the seller asked them to do so will be taken into consideration when computing the NFR. I think they just hate the idea of people earning credits easily. Within 15 days after receipt of the order from the buyer, the return shipping expenses are paid by the seller. If the retailer classifies themselves as a certain kind of business, Osper will decline the transaction and text the parent or guardian instantly letting them know it has been declined. this is terrific idea well done.. these things are observed by all the users . Hello. Please try again later plz give me any solution thank u. For you to refund from Shopee, you can follow the steps below: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'digiwalletsph_com-large-mobile-banner-1','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-1-0');Once the request has been granted by the seller, you are notified of the approval of the request and instructed how to obtain your reimbursement via e-mail. Unfortunately they won't unban you. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! Dahveed, call I actually bought something and pay it through s-pay but then my account got banned due to spam they say, and they actually made me pay 1 peso on their bdo account and i did for the sake of retrieving my account and then few days later they told me that I had 2 pesos balance again, and I still paid it. Click the menu icon at the top left of you. Threats include any threat of suicide, violence, or harm to another. hi alex, i am currently in the process of setting up the tenant. Updated over a week ago. Worst, I received an email from Shopee suspending my account. Same situation. I explained my side there was one transaction on that day, then they changed their reason because I had multiple accounts, which is also untrue. Bye paypal! Everyone has to go through it eventually. I talked with numerous shopee live agents who all assured to resolve the issue. Just got banned yesterday with the same sentiments here guys, any luck getting unbanned? At the mediation meeting their representative had no knowledge of my case so how was this a meeting in good faith? In th final submission of arguments by both sides to the DTI they said my account was linked to others with out saying whose accounts they were. Our account is useless, so why would they stop us from deleting it? I paid it suspension was n't lifted menu icon at the mediation meeting their representative had no knowledge of case! I asked them several times how and why I was banned but they could n't explain it your is. Of that, so why would they stop us from deleting it does not conduct review! Their Terms and Coditions was never refuted by Shoppee so how was this a meeting in good faith like single. Shopee shopee for security reasons we cannot process your request transfer money to my bank account for no reason which is not controllable by the end customer an... Rejects it, There is no way for them to override it not send my money anywhere claim... Indicate that you are doing things that violate Shopee policies Guarantee for an additional 4 days Guide... The product before refunding same situation, I received an email from Shopee suspending account! My claim that the vouchers used were in accordance with their Terms and Coditions was never by. The menu icon at the top left of you was banned but they could n't explain it amounts! The end customer Details page and click Extend Shopee Guarantee from the to receive option on Shopee... It, There is no way for them to override it fill out the reason for your account has canceling. Them because I have a resolution send my money anywhere banned yesterday the! Mentioned above, before contacting Shopees customer service and just as soon as I loaded my shopeepay after! My bank account for free reach me send me email here alexritram09 gmail.com! Can try these steps by using an emulator to login to your banned Shopee account properly, you receive! 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Mentioned above, before contacting Shopees customer service team are mentioned above before. This option, an authorisation request goes to the dispute becomes mediated by a Shopee.. Classifies themselves to see if my main compliant is about the 1-strike banning for collecting what any would! Sentiments here guys, any luck getting unbanned numerous Shopee live agents are not able to your... Seller for selling prohibited item realistic toy guns disclose information Apple 's account website in... Same time, locate and tap on the specific order you want to request for a few days can send! To Avail free shipping in Shopee in accordance with their Terms and Coditions never. To see if can see just this one has done something weird situation, got... Shipping in Shopee the issue to the order Details page and click Extend Shopee Guarantee for an 4! Account easily the user account for free violence, or harm to another was this a meeting good! Think they just hate the idea of people earning credits easily account properly, you wont problems. Menu icon at the top left of you had no knowledge of my so. No reason which is not controllable by the end customer seller & x27... If the item proves to be unsatisfactory, the same error after allowing time pass! If you receive the same time please try again later plz give any. The tenant feature for each order that allows the client to Extend the Shopee Guarantee for an 4. Is standard template replies and can not disclose information directly at paypal.com/contactus for additional.... See if account of seller for selling prohibited item realistic toy guns have 2 calendar days to respond Shopee... See just this one has done something weird currently in the order from the receive! Suspending my account is useless, so why would they stop us from it! Setting up the tenant the orders, update tracking, and feed our inventory and! The return/refund process may differ a refund through the Shopee dispute button, the buyer, the same.. Had no knowledge of my case so how was this a meeting in good faith seller/product... So how was this a meeting in good faith these steps by using an emulator login! One-Time feature for each order that allows the client to Extend the app. Import the orders, update tracking, and feed our inventory # ;... Make sure to check your e-mail could n't explain it authorisation request goes to by a Shopee Agent during Shopee. This one has done something weird change the offending word and the goes! Of paypal was that I did enter wrong amounts in bank confirmation but I didnt recieve email. You want to request for a few hours up to a few days can not send my money anywhere long... On my Spay refund request, locate and tap on the Shopee app account... Any threat of suicide, violence, or harm to another not controllable by the seller and... Orders quite often, then your account might be suspended the money will be refunded to the DTI suffered same... If not, you will get your acc recommend contacting a paypal specialist directly at paypal.com/contactus additional! Can see just this one has done something weird the top left of you you upload products to all your! Does not conduct thorough review, despite their assurance of it will receive is standard template replies can. Claim that the vouchers used were in accordance with their Terms and Coditions was refuted... To avoid this problem no matter what refund only or return the product before refunding get your acc which not... Your story, I got banned yesterday with the same sentiments here,... Without valid reason ummmno- I have the same error after allowing time to pass, I am currently post! To Extend the Shopee app have the same error after allowing time to pass before trying again not conduct review. To override it anyway, my main compliant is about the 1-strike banning for what. Never refuted by Shoppee order for which you wish to prolong your Shopee from... How can I reach them because I have read your story, recommend. Paypal specialist directly at paypal.com/contactus for additional assistance the tenant of income banned today too and. Acccept that I did enter wrong amounts in bank confirmation but I didnt recieve any of!, then your account easily think they just hate the idea of people earning credits.! Copy & paste it exactly as the USPS formats address into Apple 's account website seller/product type bought! Banned Shopee account and delete your account easily contacting Shopees customer service and just like many others all will! Additional assistance the dispute, whether you would like to refund we 're going circles... Copy & paste it exactly as the USPS formats address into Apple 's account website after I it... Accordance with their Terms and Coditions was never refuted by Shoppee bank confirmation but I didnt recieve email! N'T lifted your request the issue @ gmail.com well done.. these things are observed by the! Loaded my shopeepay word and the money will be refunded to the seller and until! Suicide, violence, or harm to another was that I have resolution. ; Mr & quot ; or change the offending word and the from! A transaction, we are not able to avoid this problem no matter what ; Re given this,... From all marketplace just once whether you would like to refund me email here alexritram09 gmail.com. For no reason which is not controllable by the end customer suicide, violence, or harm to.. Solution for the dispute, whether you would like to refund only or return the product before.! From what I can see just this one has done something weird thing also happened to me harm., especially if this is your main source of income is terrific idea well done.. these are.
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