try again Please try again, Scale and size considerations for Cloud Connectors, https://docs.microsoft.com/en-us/windows/deployment/update/waas-restart, https://docs.microsoft.com/en-us/azure/security/fundamentals/tls-certificate-changes, https://www.digicert.com/kb/util/utility-test-ocsp-and-crl-access-from-a-server.htm, Cloud Connector Proxy and Firewall Configuration, https://fqdnallowlistsa.blob.core.windows.net/fqdnallowlist-japan/allowlist.json, Supported Active Directory functional levels, Federal Information Processing Standard (FIPS) support, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2012 R2, Windows Server 2016. For more information on the Root CAs used by Azure, see https://docs.microsoft.com/en-us/azure/security/fundamentals/tls-certificate-changes. So, all Cloud Connector machines must be configured to trust these certificates to ensure the Cloud Connector software can be installed successfully. (ZIP file). In this scenario, a single domain contains all the resource and user objects (forest1.local). O GOOGLE SE EXIME DE TODAS AS GARANTIAS RELACIONADAS COM AS TRADUES, EXPRESSAS OU IMPLCITAS, INCLUINDO QUALQUER GARANTIA DE PRECISO, CONFIABILIDADE E QUALQUER GARANTIA IMPLCITA DE COMERCIALIZAO, ADEQUAO A UM PROPSITO ESPECFICO E NO INFRAO. All connections are established from the Cloud Connector to the cloud using the standard HTTPS port (443) and the TCP protocol. You can find the customer ID at the top of the API Access tab in Identity and Access Management. Some of these FQDNs are specific to a customer and include templated sections in angular brackets. Because the Cloud Connector software is downloaded, your browser must allow downloading executable files. If the machine needs to be joined to be a different domain, uninstall the Cloud Connector and then re-install it after the machine is joined to the different domain. Do not attempt to upgrade existing Cloud Connector installations to the latest version. The Citrix Cloud Connector is a Citrix component that serves as a channel for communication between Citrix Cloud and your resource locations, enabling cloud management without requiring any complex networking or infrastructure configuration. DIESER DIENST KANN BERSETZUNGEN ENTHALTEN, DIE VON GOOGLE BEREITGESTELLT WERDEN. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content. Validate that the Intermediate certificate shows up under the proper Certificate Store. A minimum of two (2) Cloud Connectors are required to create a highly available connection between Citrix Cloud and your resource location. Use dedicated machines for hosting the Cloud Connector. {{articleFormattedCreatedDate}}, Modified: This content has been machine translated dynamically. Citrix strongly recommends enabling Windows Update on all machines hosting the Cloud Connector. The documentation is for informational purposes only and is not a To this number, add at least one more Cloud Connector to provide resiliency. Some of the Citrix documentation content is machine translated for your convenience only. Right-click the cwcconnector.exe installer file and select Run as administrator. The official version of this content is in English. From the Citrix Cloud Government menu, select Identity and Access Management and then select API Access. Citrix strongly recommends enabling Windows Update on all machines hosting the Cloud Connector. Do not install the Cloud Connector on machines that are part of other Citrix deployments (for example, delivery controllers in an on-premises Virtual Apps and Desktops deployment). The end users connection to the resources in the resource location does not rely on a connection to Citrix Cloud, wherever possible. (Haftungsausschluss), Ce article a t traduit automatiquement. (Aviso legal), Questo contenuto stato tradotto dinamicamente con traduzione automatica. The X.509 certificates are verified during the Cloud Connector installation. For more information, see, Joined to an Active Directory domain that contains the resources and users that you will use to create offerings for your users. The Citrix Cloud Connector supports the following forest and domain functional levels in Active Directory. Citrix strongly recommends installing at least two (2) Cloud Connectors in each resource location. If you want to enable your preferred monitoring software to look for these messages, you can download them as a ZIP archive. For more information, see, Connected to the Internet. Citrix Cloud Agent System facilitates all elevated calls necessary for the other Cloud Connector services to function and does not communicate on the network directly. The following certificates must be installed on each Cloud Connector machine: To validate the certificates, all Cloud Connector machines must be able to contact the following addresses: For complete instructions for downloading and installing the certificates, see CTX223828. Install the Cloud Connector on each machine, either. (Aviso legal), Este texto foi traduzido automaticamente. The trust relationship between the two forests needs to permit the user in the user forest to be able to log on to machines in the resource forest. By default, event logs are located in the C:\ProgramData\Citrix\WorkspaceCloud\Logs directory of the machine hosting the Cloud Connector. (Aviso legal), Questo contenuto stato tradotto dinamicamente con traduzione automatica. However, if you have multiple domains in your environment, youll need to consider where to install the Cloud Connectors so that users can access the resources you make available through Citrix Cloud Government. (ZIP file). The documentation is for informational purposes only and is not a If this is turned on, the Cloud Connector might not be able to establish connectivity with Citrix Cloud Government. Each Active Directory forest you plan to use with Citrix Cloud Japan should be reachable by two Cloud Connectors at all times. Server clock is set to the correct UTC time. You can download the Cloud Connector software from within Citrix Cloud. Installing the Cloud Connector on a machine template (before cloning) is not supported. This ensures the connection between Citrix Cloud Government and your resource location remains intact in the event any single Cloud Connector becomes unavailable. Make sure to select the Computer account option when prompted by the Certificates snap-in. GOOGLE LEHNT JEDE AUSDRCKLICHE ODER STILLSCHWEIGENDE GEWHRLEISTUNG IN BEZUG AUF DIE BERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWHRLEISTUNG DER GENAUIGKEIT, ZUVERLSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWHRLEISTUNG DER MARKTGNGIGKEIT, DER EIGNUNG FR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER. There was an error while submitting your feedback. Google Google , Google Google . For an overview of how the Cloud Connector communicates with the service, refer to the Citrix DaaS diagram in Citrix Tech Zone. We'll contact you at the provided email address if we require more information. described in the Preview documentation remains at our sole discretion and are subject to O GOOGLE SE EXIME DE TODAS AS GARANTIAS RELACIONADAS COM AS TRADUES, EXPRESSAS OU IMPLCITAS, INCLUINDO QUALQUER GARANTIA DE PRECISO, CONFIABILIDADE E QUALQUER GARANTIA IMPLCITA DE COMERCIALIZAO, ADEQUAO A UM PROPSITO ESPECFICO E NO INFRAO. (Aviso legal), Questo contenuto stato tradotto dinamicamente con traduzione automatica. So, if you attempt to install the software downloaded from a commercial Citrix Cloud account, the installer will not connect with Citrix Cloud Government. By default the Cloud Connector installer attempts to connect with the control plane from which it is downloaded. The first step in diagnosing any issues with the Cloud Connector is to check the event messages and event logs. Provides service for Citrix WEM cloud service to receive messages from cloud infrastructure servers. This list is grouped by product and includes a change log for each group of FQDNs. Install the Citrix Cloud Connector software. Instead, uninstall the old Cloud Connector and then install the new one. If needed, the utility can also add any missing Citrix trusted sites to the Trusted Sites zone in Internet Explorer. Automates provisioning and management of virtual apps and desktops. terms of your Citrix Beta/Tech Preview Agreement. The development, release and timing of any features or functionality This article has been machine translated. Navigate tohttps://dl.cacerts.digicert.com/DigiCertSHA2AssuredIDCodeSigningCA.crt and download the Intermediate certificate. DigiCert employs Certificate Revocation List (CRL) servers using HTTP on port 80 instead of HTTPS on port 443 to verify these certificates during Cloud Connector installation. If you want to enable your preferred monitoring software to look for these messages, you can download them as a ZIP archive. LICENSING, RENEWAL, OR GENERAL ACCOUNT ISSUES, Created: Here is the primary way to resolve this issue: Download a new Connector installation package from the resource location page on Citrix Cloud. A trust exists between these forests that allows users to log on to resources. This ensures the connection between Citrix Cloud Japan and your resource location remains intact in the event any single Cloud Connector becomes unavailable. The Root and Intermediate Certificate authority used to sign the Citrix Cloud Connector need to be trusted on the local machine where the Citrix Cloud Connector is being installed. The Cloud Connector currently supports the FIPS-validated cryptographic algorithms that are used on FIPS-enabled machines. If the Cloud Connector is in an error state, there might be a problem hosting the Cloud Connector. Keep all Cloud Connectors powered on at all times to ensure an always-on connection to Citrix Cloud Japan. Instead, uninstall the old Cloud Connector and then install the new one. The development, release and timing of any features or functionality If the issue persists, contact Citrix Support. If you clone a machine with the Cloud Connector installed, the Cloud Connector services will not run and the machine cannot connect to Citrix Cloud Japan. (Haftungsausschluss), Cet article a t traduit automatiquement de manire dynamique. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Install the Cloud Connector on a new machine. You might need to restart the Cloud Connectors to ensure Citrix Cloud Government registers the child domain. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content. Secure Deployment Guide for Citrix Cloud Government, Service trials for Citrix Cloud Government, Install Cloud Connectors from the command line, Citrix Cloud Connector proxy and firewall configuration, Connect Active Directory to Citrix Cloud Government, Connect Azure Active Directory to Citrix Cloud Government, Connect an on-premises Citrix Gateway as an identity provider to Citrix Cloud, Connect Okta as an identity provider to Citrix Cloud Government, Connect SAML as an identity provider to Citrix Cloud Government, Endpoint Management service for US Government, Workspace Service for Citrix Cloud Government. (Aviso legal), Este texto foi traduzido automaticamente. (Clause de non responsabilit), Este artculo ha sido traducido automticamente. Proxies communications between the Delivery Controller and the Hypervisor(s). The Citrix Cloud Connector is a component with a collection of Windows services installed on Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, or Windows Server 2022. See also our best practice recommendations for Cloud Connector machine configuration for Citrix DaaS (formerly Citrix Virtual Apps and Desktops service): Scale and size considerations for Cloud Connectors. Communication with the following addresses is enabled: The following certificates are installed: Joined to an Active Directory domain that contains the resources and users that you will use to create offerings for your users. and should not be relied upon in making Citrix product purchase decisions. ESTE SERVIO PODE CONTER TRADUES FORNECIDAS PELO GOOGLE. GOOGLE EXCLUT TOUTE GARANTIE RELATIVE AUX TRADUCTIONS, EXPRESSE OU IMPLICITE, Y COMPRIS TOUTE GARANTIE D'EXACTITUDE, DE FIABILIT ET TOUTE GARANTIE IMPLICITE DE QUALIT MARCHANDE, D'ADQUATION UN USAGE PARTICULIER ET D'ABSENCE DE CONTREFAON. The following operating systems are supported: The Cloud Connector is not supported for use with Windows Server Core. The official version of this content is in English. Certificate verification in Public Key Infrastructure (PKI) includes the Certificate Revocation List (CRL). If you dont see the Cloud Connector listed in your resource location or is not in contact, the event logs will provide some initial information. The documentation is for informational purposes only and is not a Open HTTP port 80 to *.digicert.com on the Cloud Connector. You agree to hold this documentation confidential pursuant to the Download a new Connector installation package from the resource location page on Citrix Cloud. terms of your Citrix Beta/Tech Preview Agreement. Citrix.CloudServices.Agent.Core.dll.xml (Connector Agent Provider), Citrix.CloudServices.AgentWatchDog.Core.dll.xml (Connector AgentWatchDog Provider). For more information, see, HTTP port 80 is open to the following addresses. GOOGLE LEHNT JEDE AUSDRCKLICHE ODER STILLSCHWEIGENDE GEWHRLEISTUNG IN BEZUG AUF DIE BERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWHRLEISTUNG DER GENAUIGKEIT, ZUVERLSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWHRLEISTUNG DER MARKTGNGIGKEIT, DER EIGNUNG FR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER. For example, if you determine that you need five Cloud Connectors, add one more to this total and install six Cloud Connectors in your resource location. Internet Explorer Enhanced Security Configuration (IE ESC) is turned off. Because the Cloud Connector software is downloaded, your browser must allow downloading executable files. Uninstall the Cloud Connector software on each machine in your resource location. If you intend to host the Cloud Connector on multiple machines in your resource location and you want to use cloned machines, perform the following steps: This section describes the services that are installed with the Cloud Connector and their system privileges. The ZIP archive includes these messages in the following XML files: Download Cloud Connector event messages. Here is the primary way to resolve this issue: Open the MMC certificate store on the Citrix Cloud Connector exhibiting the behavior https://msdn.microsoft.com/en-us/library/ms788967(v=vs.110).aspx. The Citrix Cloud Connector supports the following forest and domain functional levels in Active Directory. For more deployment information, see the following articles: This Preview product documentation is Citrix Confidential. Do not upgrade a previously-installed Cloud Connector with a newer version. There was an error while submitting your feedback. Microsoft .NET Framework 4.7.2 or later is required. However, forest2.local users may be nested into forest1.local security groups to mitigate this issue. Since each Cloud Connector is stateless, the load can be distributed across all available Cloud Connectors. Install the Cloud Connector on a dedicated machine running Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, or Windows Server 2022. In general, the number of Cloud Connectors you should install is N+1, where N is the capacity needed to support the infrastructure within your resource location. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. For more information about downloading and using this utility, see CTX260337 in the Citrix Support Knowledge Center. Always uninstall the old Cloud Connector first and then install the newer one. (Esclusione di responsabilit)). Depending on your environment and the workloads youre supporting, you might need more Cloud Connectors to ensure the best experience for your users. (Aviso legal), Questo articolo stato tradotto automaticamente. Citrix Workspace cannot authenticate users from the forest2.local domain. One set of Cloud Connectors is deployed within a single resource location and joined to the forest1.local domain. The Citrix Cloud Connector is a Citrix component that serves as a channel for communication between Citrix Cloud and your resource locations, enabling cloud management without requiring any complex networking or infrastructure configuration. Failed change without notice or consultation. If the Root and Intermediate certificates are not trusted on the local machine, the installer cannot be successfully verified, preventing the installation from continuing. The Citrix Cloud Connector is a component with a collection of Windows services installed on Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, or Windows Server 2022. The Resource Locations page in Citrix Cloud Government displays the health status of all the Cloud Connectors in your resource locations. GOOGLE RENUNCIA A TODAS LAS GARANTAS RELACIONADAS CON LAS TRADUCCIONES, TANTO IMPLCITAS COMO EXPLCITAS, INCLUIDAS LAS GARANTAS DE EXACTITUD, FIABILIDAD Y OTRAS GARANTAS IMPLCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN EN PARTICULAR Y AUSENCIA DE INFRACCIN DE DERECHOS. You agree to hold this documentation confidential pursuant to the Can only be called by Citrix Cloud Services Agent WatchDog. Citrix Endpoint Management requires the Cloud Connector for enterprise connectivity to the Endpoint Management service. ESTE SERVIO PODE CONTER TRADUES FORNECIDAS PELO GOOGLE. Dieser Artikel wurde maschinell bersetzt. This Preview product documentation is Citrix Confidential. ESTE SERVICIO PUEDE CONTENER TRADUCCIONES CON TECNOLOGA DE GOOGLE. Review the system requirements for supported platforms, operating systems, and versions. The Cloud Connector generates certain event messages that you can view in the Windows Event Viewer. If you do not agree, select Do Not Agree to exit. GOOGLE LEHNT JEDE AUSDRCKLICHE ODER STILLSCHWEIGENDE GEWHRLEISTUNG IN BEZUG AUF DIE BERSETZUNGEN AB, EINSCHLIESSLICH JEGLICHER GEWHRLEISTUNG DER GENAUIGKEIT, ZUVERLSSIGKEIT UND JEGLICHER STILLSCHWEIGENDEN GEWHRLEISTUNG DER MARKTGNGIGKEIT, DER EIGNUNG FR EINEN BESTIMMTEN ZWECK UND DER NICHTVERLETZUNG VON RECHTEN DRITTER. The Cloud Connector software is signed with a code signing certificate which is validated when the software is installed. When a service on the Cloud Connector needs to perform an action requiring Local System permissions, it does so through a predefined set of operations that the Citrix Cloud Agent System can perform. Server clock is set to the correct UTC time. If the machine needs to be joined to be a different domain, uninstall the Cloud Connector and then re-install it after the machine is joined to the different domain.## View the health of the Cloud Connector, Citrix.CloudServices.Agent.Core.dll.xml (Connector Agent Provider), Citrix.CloudServices.AgentWatchDog.Core.dll.xml (Connector AgentWatchDog Provider). Google Google , Google Google . Alternatively, you can control when the machine is restarted after an update using Group Policy. (Aviso legal), Este texto foi traduzido automaticamente. Each Active Directory forest you plan to use with Citrix Cloud Government should be reachable by two Cloud Connectors at all times. Cloud Connector components, themselves, do not communicate over external port 80. Citrix Preview Do not attempt to upgrade existing Cloud Connector installations to the latest version. Note: This is usually not an issue if Windows Updates are automatically allowed. In this case, the configuration resets to the default state when the next Cloud Connector update occurs, assuming the services that handle the update process can still function. DIESER DIENST KANN BERSETZUNGEN ENTHALTEN, DIE VON GOOGLE BEREITGESTELLT WERDEN. Install the latest version of the Cloud Connector on each FIPS-enabled machine. This ensures the connection between Citrix Cloud Japan and your resource location remains intact in the event any single Cloud Connector becomes unavailable. For example, for .xendesktop.net, you replace with the actual customer ID for your Citrix Cloud account. ESTE SERVIO PODE CONTER TRADUES FORNECIDAS PELO GOOGLE. Provides continuity of service during outage of central site. commitment, promise or legal obligation to deliver any material, code or functionality (Esclusione di responsabilit)). Citrix Preview One set of Cloud Connectors is deployed in a single resource location and joined to the forest1.local domain. If this is turned on, the Cloud Connector might not be able to establish connectivity with Citrix Cloud Japan. This content has been machine translated dynamically. One set of Cloud Connectors is deployed within a single resource location and joined to the forest1.local domain. Thanks for your feedback. (Aviso legal), Questo articolo stato tradotto automaticamente. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content. Enables communication to a remote Broker service from local VDAs and StoreFront servers. After installation, do not move the machine hosting the Cloud Connector into a different domain. Manages anonymous pre-launched sessions, and uploads session count information to the cloud based Session Manager service. O GOOGLE SE EXIME DE TODAS AS GARANTIAS RELACIONADAS COM AS TRADUES, EXPRESSAS OU IMPLCITAS, INCLUINDO QUALQUER GARANTIA DE PRECISO, CONFIABILIDADE E QUALQUER GARANTIA IMPLCITA DE COMERCIALIZAO, ADEQUAO A UM PROPSITO ESPECFICO E NO INFRAO. Communication with the following addresses is enabled: The following certificates need to be installed. Citrix Cloud Services Customer Content and Log Handling, Secure Deployment Guide for the Citrix Cloud Platform, Extend Citrix Cloud service subscriptions, Cloud Connector Proxy and Firewall Configuration, Active Directory with Connector Appliance, Azure Active Directory Permissions for Citrix Cloud, Citrix DaaS and Citrix DaaS Standard for Azure (Concurrent), Citrix Managed Azure consumption monitoring, Manage product usage, license servers, and notifications, Cloud service license usage and reporting for Citrix Service Providers, Customer license and usage for Citrix Virtual Apps and Desktops service, Customer license and usage for Citrix Virtual Apps and Desktops Standard for Azure, Assign users and groups to service offerings using Library, Scale and size considerations for Cloud Connectors, Scale and size considerations for Local Host Cache, On-premises StoreFront Authentication Reference Architectures for Citrix Virtual Apps and Desktops Service. This removes all the hassle of managing delivery infrastructure. For more information about how to test for CRL and OCSP connectivity, see. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) requires the Cloud Connector. If the default configuration is manually altered, the Cloud Connector might not perform as expected. For more information, refer to the following Microsoft support articles: Connected to a network that can contact the resources you will use in your resource location. GOOGLE RENUNCIA A TODAS LAS GARANTAS RELACIONADAS CON LAS TRADUCCIONES, TANTO IMPLCITAS COMO EXPLCITAS, INCLUIDAS LAS GARANTAS DE EXACTITUD, FIABILIDAD Y OTRAS GARANTAS IMPLCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN EN PARTICULAR Y AUSENCIA DE INFRACCIN DE DERECHOS. Provides authentication service for Citrix WEM agents to connect to cloud infrastructure servers. The Cloud Connector authenticates and encrypts all communication between Citrix Cloud and your resource locations. Cloud Connector binaries and endpoints that the Cloud Connector contacts are protected by X.509 certificates issued by DigiCert, a widely respected enterprise certificate authority (CA). {{articleFormattedModifiedDate}}, {{ feedbackPageLabel.toLowerCase() }} feedback, Please verify reCAPTCHA and press "Submit" button, https://www.digicert.com/kb/util/utility-test-ocsp-and-crl-access-from-a-server.htm, https://dl.cacerts.digicert.com/DigiCertAssuredIDRootCA.crt, https://dl.cacerts.digicert.com/DigiCertSHA2AssuredIDCodeSigningCA.crt, https://msdn.microsoft.com/en-us/library/ms788967(v=vs.110).aspx, Navigate to the local logs generated by the connector at:%ProgramData%\Citrix\WorkspaceCloud\InstallLogs, Open the most recent logs and search for one of the following strings: Verified download failed EdgeServiceComponents.

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